BrushwoodnurseryReviews of brushwoodnursery.com

Ordered a clematis online and it arrived as an extremely small plant. I planted it in the fall and followed their instructions. It did not survive the winter. I contacted the company in the spring and they said that they have no guarantee over the winter. That is terrible for what you pay for their plants. Will not be ordering again.

For the high price I paid for one gallon plant, I received a plant much smaller than the similar variety from a different vendor at 2/3 of Brushwood’s price. It’s packaged with a plastic bag with two leaves visible. When I opened the bag, bugs crawled out.

I bought two clematis plants. One is surviving and the other has not. I am an experienced gardener so this isn’t a case of user error. I reached out to Brushwood’s service seeking their opinion on next steps, even sending pictures after 3 weeks. I received no response from my first and second (resend) emails I see from other reviews that Brushwood states it cannot take responsibility for post planting. I would expect them to at a minimum take responsibility for responding to their customers promptly especially since their plants are not inexpensive.

I ordered a clematis. I received extremely small plant for $29.00. Plant died after 3 month. When I emailed the company(there is no number for customer service to call) with my complaint and requested for a replacement, I have not received a professional customer service treatment. Plant was not replaced, answer was that they are not surprised because spring was cold..... Do not recommend this nursery if you do not want to be frustrated.