Ramona L.
Oh my goodness
Oh my goodness. It was like no other experience before. I purchased a part for my 2014 vehicle. It arrived in a decent amount of time - but the wrong part showed up. It did not work in my car or match the photo on their website. When I told them I wanted to return. Then they offered to have me keep it and refund me 30% of the cost. They suggested I sell it on eBay. I said no - I mean what the heck?? So they then offered me 40%. I still declined. They gave me their Canadian based return address and I sent it back. I paid $30 for the shipping. When they received it they refunded me 70%, claiming it is policy to charge a 30% restocking fee. I am on email 8 or 9 trying to get my full refund. Whatever you do - avoid this company.
