BrowwinReviews of browwin.com

The dress is really cute. I took others advice and ordered two sizes larger. It's a tiny bit big, but better that than too small! The shipping took two full weeks, but it arrived in time for my vacation :) The colors are a bit duller than I expected. Overall, I'd recommend.

I ordered 2 dresses and I really wasn't sure how they would look or fit me. When I received the package I was pleasantly surprised - both fit (XL) and both looked nice! The only thing I didn't like about the experience is that it took about a month to receive my order. I will probably order from them again.

nice product

I contacted your company on how to return my purchase as the dresses did not fit. I was told I could keep the purchase and be refunded $12.00. I then emailed back stating I did not want to keep purchase since it did not fit. I believed the reviews that it was easy to return items and that sizes are true to size. I am extremely disappointed with everything and just want a full refund and return the purchase.

I ordered 3 dresses from this company. Two do not fit. One is so small it must be a small but is marked a large! I sent an email to request a return form and have not heard back at all! I have a bad feeling about this company!! If I don't hear back I will continue to write bad reviews to warn people! I think it's based in China because of the way a tag had Grammer issues! DO NOT ORDER FROM THIS COMPANY! This is an update regarding this company! They do not do returns. They first offered me a $12 credit for the 2 dresses. I said no and said I want $78 which was the cost of the 2 dresses. They came back with another offer of $25. I said no again and they sent another email saying they would refund $32! Unbelievable!!! I sent an email saying I'd accept $40 to be done with them! DO NOT ORDER FROM THEM!! Update! After 3 sets of emails back and forth with them we settled on $40 credit. Unbelievable! So I ended up with 2 dresses that don't fit and lost credit of approx $35! Like I stated before, DO NOT ORDER FROM them!

Shipping was slow. More communication needed. I had to reach out to find out what happened to my order. If there is a delay in shipping for some reason you should let me know what's going on. In this case one item was not in stock and you were waiting for it to become available. That's fine but a notice to me should have been sent.

I’m very satisfied with the quality & fit of each item I ordered. In addition to that, I did need to contact customer service regarding an exchange and was promptly responded to. They went above and beyond to resolve my request. I will definitely order from Browwin again.

I placed an order in 3/29. It's now May1 and it still hasn't shipped. I've emailed customer service four times and have not received a response. Time to dispute the charge on my credit card. Very disappointed.