Brownmed, Inc.Reviews of brownmed.com

Response from Brownmed, Inc.Oct 13, 2025

Hi Cheryl, Thank you for your feedback! We’re sorry to hear the fit wasn’t quite right. Our team would be happy to help exchange your brace for a different size to ensure it’s comfortable and supportive. They will be reaching out shortly. Thank you!

Response from Brownmed, Inc.Mar 12, 2025

Hello, Thank you so much for your review! We're so glad our gloves have helped alleviate your pain, and it's wonderful to hear you're feeling relief! We appreciate your feedback and are so glad you found them to be a good purchase.

Response from Brownmed, Inc.Mar 5, 2025

Hello, Thank you for your feedback! We’re glad you’re enjoying the gloves but understand the need for all-around heat. We appreciate your insight and will share it with our team as we continue to improve our products. If there's anything else we can do to enhance your experience, please let us know!

Response from Brownmed, Inc.Feb 21, 2025

Hello, Thank you for your review! We're glad to hear that you find our knee sleeves to be soft, comfortable, and supportive. We hope they continue to provide the relief you need! If there's anything we can do to make your experience even better, please let us know!

Response from Brownmed, Inc.Jan 2, 2025

Hi Brenda, Thank you for taking the time to provide feedback about our IMAK Compression Arthritis Gloves, and we appreciate your honest input about the level of compression. Compression needs can vary from person to person, so we understand how important it is to find the perfect fit. Feel free to reach out to us by phone 877-853-5518 or by email at [email protected] , and we'd be happy to assist you! Thank you for choosing Brownmed. We truly value your input as we strive to improve our products and meet our customers' needs.

Response from Brownmed, Inc.Feb 21, 2025

Hi Narasinh, Thank you for your review! We’re glad to hear that the knee sleeve is working well for you and that you find it reasonably priced. We truly appreciate your feedback and are happy it’s providing the support you need!

Response from Brownmed, Inc.Feb 21, 2025

Hi Laura, Thank you for your review! We're glad to hear you like the product. We sincerely apologize for the lack of a confirmation email and understand how that could be frustrating. We're working to improve our communication, and we appreciate your feedback. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Response from Brownmed, Inc.Feb 21, 2025

Hi Linda, Thank you for your review, and we’re sorry to hear that the gloves didn’t fit as expected. We understand how frustrating it can be when sizing doesn’t match up, even after following the sizing chart. Your feedback is incredibly helpful, and we will pass it along to our product team to ensure we can make improvements. If you’d like assistance with an exchange or a different size, please don’t hesitate to reach out to our customer service team. We’re here to help!