James M F.
Delay in order
I ordered as usual for my sisters birthday on Nov.3 with arrival Nov. 7 to make sure she got them for her birthday Nov. 10. When I tracked it showed not delivering until Nov. 11 of course day late, I contacted Fairytale Brownies and was told it was not their fault, it was UPS. I am the customer and this was a lame excuse . The lady finally said she could resend the order to arrive today, but I have yet to receive any information this will actually happen. Shameful their was no follow up and too bad it was UPS fault, one could have at least called to find out what actually happened. As much as I enjoy sending these as gifts, the no care attitude will have me look for another vendor.