Brookstone SolutionsReviews of brookstonesolutions.org

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Honestly all the hard work and dedication, as well as the personal relations. All parties that we worked with Brian Harlo, Jane Smith were amazing! I would recommend you all over and over to anyone in need! You all did a fantastic job, and we thank you from the bottom of our hearts!

I got a call from Nathan Cohen at Brookstone Solutions after I went online to look for help with my mortgage because my lender wasn’t willing to help me. Nathan took on my case and I also had Gabby as my processor who processed my file from the beginning to the end. They both did such an amazing job and made sure I was comfortable the entire step of the way. I was able to save about $156 a month on my new mortgage payment BUT they were able to get rid of close to $7800 of back payments that I had which was the most important part! Thank you so much!!Debbie 🙏🏻

I am very disappointed my payment was 1100 a month and at 3,5% Nathan said they were confident to get my payment 951.00 and 2 % for the rest of the loan but now I am in worst shape 1200 and because interested is going up because incompetent government still don't know dont know % rate very said to take advantage of people 3700 was payment

I am beyond grateful for Nathan Cohen at Brookstone solutions!! He literally saved our home from being sold from Wells Fargo!! We were 7 months behind on our mortgage due to loss of work because of covid and the bank put a auction sale date on our property for Oct 21st but thanks to Nathan and his amazing team at brookstone. Thanks so much! Kate

Not a good experience at all!! I was contacted by this company and the rep, Doug Jonson was nice the FIRST time. After that he began pressuring me, demanding that I “call by noon or he won’t help me,” and had the nerve to then tell me that “I should have my mental health checked & get some help and that he was putting me on the dnc list & needed to protect himself from people like me,” after I stood up for myself & said he was predatory & unprofessional. They contacted me, not the other watt around. And the BBB link takes you to their profile & clearly states they are NOT BBB accredited. At times like this I don’t need more stress, threats or lies & clearly this company wasn’t contacting me to help me as shown by their actions, their derogatory comments about me & stating I’m on the dnc list. Sounds pretty helpful, huh? Very unprofessional & out of line, not to mention rude.

Gabby was very helpful, we were behind our mortgage and with her help we were able to become current.Our payment lowered more than we expected.My husband and I are so thankful for all her help and for Brookstone, there are the best. She always kept us updated and Andrew was always available to answere any questions and concerns we had on our account.

I am so relieved 🥲 we was at our last option, and loosing our minds . The bank who finance our home was giving us the run around they supposed to help us with our loan modification. Well let me tell you up to this day they can’t seems to get my documents right, and continues to say they have not received the documents. Well I got a call from brookstone solutions and this guy Nantan Cohen I spoke too was so well mannered and explained everything so straight forward , he gives me such a relief, now my husband and I are so happy that we will not loose our home 🏡. Thank you so much Cohen . My stress level went down . Thanks 😊 again. I will definitely recommend Nantan Cohen to my friends if they needs help or anyone.