JEREMY O.
Ancient Return/Exchange policy that is…
Ancient Return/Exchange policy that is totally out of step with today's marketplace. Do not even offer exchanges, even if it is their error.
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Brookstone (brookstone.com) has 13 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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JEREMY O.
Ancient Return/Exchange policy that is totally out of step with today's marketplace. Do not even offer exchanges, even if it is their error.
Daniel M.
I got some headphones last month and they worked great, the Sound was great, the noise canceling was ok at best but it was fine for the price. The quality seemed good, so overall pretty satisfied. I then went out one day (it was pretty cold) and the sound quality began to get worse. When I came home I turned them off and put them to charge. When I tried turning them back on they didn’t do anything. It’s been a few days and nothing changed. Haven’t talked to support although I will do that now