Emilija B.
It has been almost a month and my items…
It has been almost a month and my items haven't arrived yet. Then I get this email asking to rate the services. Noone answered my three inquiries about the order.
Response from Bronson VitaminsMay 29, 2020
Dear Emilija, Thank you for taking the time to give us feedback! We are sorry it has been difficult to contact us, things have been extremely busy, which has caused a delay in response to our customers. We have sent you further correspondence via email, sometimes these emails are delivered to the junk or spam folder of your inbox. If you do not receive our email and need assistance you can call our international number 1-801-443-3005. We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 3-5 weeks. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service