Kathy L.
Discontinuation of Products
The customer service people are very nice but my issue is with the fact that Bronson discontinues products without replacing them with similar or adequate products. This forces me to look for these products elsewhere. I prefer to purchase my supplements from Bronson but it's getting difficult to do so.
Response from Bronson VitaminsOct 29, 2018
Dear Kathy, Unfortunately there are many reasons an item could be discontinued. It could be due to the cost of raw materials, quality testing, and/or availability of raw materials. When possible we do provide an alternative that is similar to the discontinued items. We can see you have been a very loyal customer with Bronson Vitamins and we want to ensure you are receiving the best service possible. If you have further questions, or want to check for alternative products, please send an email to Customer Care at [email protected] or call us toll-free 1-800-235-3200!