Anthony A.
Unable to get through when I telephoned…
Unable to get through when I telephoned the USA number No acknowledgement by E-Mail of the Orders like before
Response from Bronson VitaminsFeb 12, 2019
Dear Anthony, Thank you for taking the time to give us feedback. We are sorry to hear you had trouble reaching us by telephone, since we are in the United States the time difference can make it difficult to reach us by phone. I have located the order you referenced in your review and I can tell you the order was shipped on 2-4-19. It can take 14-21 business days to arrive since it has to go through customs. Please let us know if the package is not received within this time. We do appreciate you as a customer and would like to ensure you are satisfied. If you ever have any questions or need further assistance please do not hesitate to reach out. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care




