Nona P.
Communication
Product is good but communication needs improving. Never get any emails about shipping progress so I don’t know when to expect delivery
Response from Bronson VitaminsMar 19, 2019
Dear Nona, Thank you for taking the time to give us feedback! We are sorry you did not receive your shipping confirmation. We are adjusting to a new ordering system at this time and we are still trying to customize the shipping confirmation emails. If you ever have trouble receiving an order we would like you to contact us for further assistance. We want to ensure you are satisfied with your service. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service




