Susan D.
Money back isn’t completely true return…
Money back isn’t completely true return shipping is on the customer.
Response from Bronson VitaminsJul 9, 2019
Dear Susan, Thank you for taking the time to give us feedback! We do appreciate you placing an order with Bronson. We are sorry to hear you plan on returning the order. When I looked up the order it shows you did not get charged for shipping at the time of the order. Bronson does allow you to return the product for a full year to get a full refund less the shipping which is stated on our website under the return policy. If there is an issue with the product and this is why you are returning it you would want to let us know and we may be able to make an exception depending on the circumstance. We do want to ensure you are satisfied with your order. Please do not hesitate to contact us if you need assistance. Please send an email to Customer Care at [email protected] or call us toll-free 1-800-235-3200 Monday through Friday from 9:00 a.m. to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service




