Broken Chains InternationalReviews of brokenchainsintl.com

Loved our therapist - it took 6 previous ones for my teen to feel comfortable with one! We were in the middle of treatment when our therapist disappeared. No goodbye and no notice. My child was devastated to say the least!! She was licensed when a lot of the other ones are not there and we needed that for a suicidal teen. I finally tracked her down and found out she was terminated because they wanted her to do more hours than she could right now and she was not allow her to have final sessions with patients. Called and terminated the same day - what kind of crap business practice is that? She actually cared about my child but that company does not - they tried to pawn us off on some other person to start over - they don't get relationships in counseling.

I have debated whether or not to write this review however I do think that it is very important to let those people know about my experience that has now changed my life forever. My wife was seeing Dr. Melissa Hubbard with Broken Chains due to severe conflict in our marriage. Dr Hubbard recommended that my wife come up with “An exit Plan” in our marriage, solely based upon what my wife was telling her, having never heard my side of the story or being willing to counsel us together. According to Matthew 18 this is not at all a biblical response to what was going on. When I suggested that we get counseling together at our church Dr. Hubbard indicated that that would be spiritual abuse to put my wife through that because the counseling pastor at the church had already heard my side and was therefore already one sided, but not at all true, our pastor was for us together and wanted to help “Us’ together. At this point we are separated and most likely facing a divorce, but there is no reason for this to happen if we had gotten counseling together. Our church has quit using the counseling ministry, because we are the second couple in the church that Dr Hubbard has done this to. I question at this point whether BCI is really for marriage and the family.

I was called on the *day of my appointment* and told that Elliot couldn't "handle" me and my past. Our previous appointment was a month prior so he could've figured that out ahead of time because I had already made arrangements to leave work early. He didn't even have the courtesy of calling me himself but instead he had the secretary call me, which should be a violation of HIPPA because he had to have told her that I had a rough past for her to say that in the phone call. I was livid. I was also CHARGED FOR THE APPOINTMENT that HE CANCELED.

Counselor did no due diligence to find out what the root of marriage problems were and simply made them worse by making incorrect assumptions and judgments. Even the best counselling probably couldnt have saved my marriage but the counselling made it much much worse.

Their price is not affordable at all if you are trying to get help but are on a fixed budget.

waste of time, waste of an insanely large amount of money.....I felt like I just burned a giant pile of cash...

Our counselor, Kim Blackader, repeatedly forgot key details about myself and my husband. We would tell her details, and then every time we came back she would guess at things because she didn’t have the information. She asked me about having a relationship with my dad after I had discussed his suicide two or three times. Same thing about my husbands details. Then when I emailed her 5 days before our scheduled appointment very politely telling her that I didn’t think she was the right person for the job, they still charged me the day of our originally scheduled appointment. THEN sent me some absolutely insane email about a $6,000 3 day marriage intensive course. Like...ok. I’ve heard the place itself is great but that lady needs to GO. She was terrible. I see three other people have already left terrible reviews about this lady saying the same thing. She is hurting their practice in a major way. Oh and I would like to add, my husband and I were very willing at that time to get ourselves together in the Lord. To get our family right. And this was our last hope. Well, we are now getting an effing divorce. The problems got significantly worse during the time we were seeing Kim. My husband and I both told her ITS A HUGE MESS but we want to fix it. I had even emailed her between appointments desperate for feedback and SHE NEVER EVEN RESPONDED. Our family just kind of flapped in the wind after Broken Chains and we never even got the chance to recover. I wholeheartedly believe that during our time there, we were there for a reason. We wanted things to be better for ourselves and our family unit. We were receptive and ready to be guided. Well, we got zero guidance. Absolutely none. This was the perfect time to ask me for a review, let me tell you. My husband left us three days ago and is staying with family with no intentions of ever coming home. He was THERE asking Kim for help, and she really screwed the POOCH I’D SAY. The pooch being MY FAMILY. You know what, I have more to add. Kim was ALWAYS TIRED. She constantly looked as if she had gotten zero sleep the night before our sessions. She spoke super slowly and would forget what she was saying. Seeming super lost, her words would just kind of trail off and then she’d plug in some random words that didn’t make sense to make up for the fact that her sentence was incomplete. It wasn’t just one session, it was every time we saw her. THANKS KIM!!! Merry Christmas to you.

Wont stop emailing me and sending me mail even though I was dissatisfied by one of their counselors. In 2018, Kim Blackadar forgot our names and stories after the 1st visit and took a whole lot of notes with no feedback. She forgot everything we told her when we visited her on the 2nd time. She did not review our file before our second visit and made lots of jokes. I don't think she took us serious as paying clients. I never went back. My husband and I prayed through our issues and used the bible as our source instead and it worked.