Broadway DirectReviews of broadwaydirect.com

Broadway Direct

About Broadway Direct

Find everything you need from Broadway show tickets to information on Broadway performances and Broadway theatres in New York City and beyond.

Broadway Direct (broadwaydirect.com) has 9 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: July 2026.
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Showing 2 reviews with 5 stars · Clear filters

Asa W.
Sep 14, 2024
Excellent customer service
I ordered 2 pair of tickets and managed to get the second pair of tickets for the wrong date. The lovely Ellen at customer service swiftly assisted me, reimbursed the money and we have now rebooked the second pair for the correct date. Highly recommend, excellent customer service!
Lionel G.
Jan 8, 2021
First ever experience in Broadway
First ever experience in Broadway. Very professional staff and efficient. Super clean facility and intermission and scenes are always on time. Wicked was amazing and I recommend everyone of all ages to see it.