Debbi D.
My order was not available
My order was not available. They let me know 2 days before it was due to ship which was 5 days after I placed the order. Too late to find it somewhere else so not happy with customer service.
Response from Broadway BasketeersMay 27, 2026
Dear Debbi, We're sorry for the short notice on your order, we understand how frustrating it must have been to be left without enough time to make alternative arrangements. This is not the standard we aim for and your feedback has been taken on board. Please feel free to reach out to me directly at [email protected] if you'd like to discuss this further. Sincerely, [email protected], Customer Care Manager