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Broadway.com Reviews | Read Customer Reviews of broadway.com

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Events & Entertainment
Events & Venues
Broadway.com

Broadway.comReviews of broadway.com

4.6403 reviews
Events & Venues
729 7th Avenue, New York, New York

Directions Website

Broadway.com4.6

Reviews403 About Contact

Overall score

4.6 out of 5

Excellent

Average of 403 reviews

Distribution

5★82%
4★8%
3★1%
2★0%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

broadway.com
[email protected]
729 7th AvenueNew York, NY 10019

About Broadway.com

Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.

Broadway.com (broadway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: broadway.com
Category: Events & Venues
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Broadway.com reviews

Showing 331 reviews with 5 stars · Clear filters

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Bob F.
Oct 21, 2025
Excellent site
Easy navigation on site. Easy seat selection and quick ticket purchase.
Report
Eleanor R.
Oct 21, 2025
It was so easy
It was so easy. Maps was extremly helpful and very detailed. Thank ypu so much.
Report
Andrew C.
Oct 19, 2025
Simple to use.
Simple to use.
Report
Diana Ó C.
Oct 19, 2025
Easy to use website and the seat view…
Easy to use website and the seat view option is great
Report
Taylor
Oct 18, 2025
first broadway experience
This was my first broadway experience! I've been a Harry Potter fan since I was 8 years old when the first film came to theaters. It was so fun for my love of HP & my appreciation of the stage to finally come together in NYC! The theater itself was gorgeous. All of the themed treats & drinks were such a fun way to fully immerse myself in the thrill of everything. Staff were friendly & efficient. My only regret is that I wasn't in NYC during Tom Felton's return for his role as Draco!
Report
Richard H.
Oct 16, 2025
Easy process but service charges excessive
Easy process. Got the tickets that I wanted. Service charges excessive.
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LAURENCE - M.
Oct 15, 2025
We got discount tickets and you can see…
We got discount tickets and you can see the view of the stage from your seat to take decision. That is great !
Report
Customer
Oct 14, 2025
A Seamless Purchase Experience!
It was so helpful to be able to choose tickets based on a map of the theatre and using the stage view! Thanks! I’m bringing my two granddaughters from Texas to see an all-time favorite! Using Broadway.com made ticket purchase a breeze!
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