BrivolReviews of brivol.com

I placed an order with this company several weeks ago. The next day I received notice that it had been cancelled. No reason given. I did some research on the company after and saw some very negative things especially about credit card issues. Let me make this clear. The card I used for my order has not been used on ANYTHING else in over 3 years. This order was the ONLY thing I have charged on it in that time. Two days ago I got notice of fraud charges of almost $3000 on my card. ORDER FROM THIS COMPANY AT YOUR OWN RISK!!!! Again, the order to this company is the ONLY thing I have put on that card for three years.

This is a substandard company that neither follows thru on product ordering by mismanaging their product inventory, processes your order, yet sends out emails that state your order is cancelled without providing a reasonable, logical nor logistical explanation. Furthermore, their billing system is corrupt and they have no customer service assistance whatsoever. AVOID THIS VENDOR AT ALL COSTS!!!

Ordered, hard to find product,. They processed my order, no confirmation email and when looking at order status it says “on hold”. For what? Sent email asking for reason and their response “…payment gateway issue”. Total scam. Avoid. Reporting the site.

Credit card fraud!! Made a purchase on 5/13. After 3 1/2 weeks, two charges for almost $1,000 made with my credit card account for what appears to be furniture (wayfair.com and homary.com). Do watch your credit card charges or cancel your card before fraudulent purchases are made with your card if you’ve attempted to purchase from this site.

This has been one of my worst experiences with an online purchase. My order was canceled due to a technical issue and I was promised by customer service that things would get resolved in 24 hours and my order would be processed again. I placed my order on May 23rd. It's June 5th and until today I keep on getting the same answer with no real solution. I've called their support number to only get a busy signal every single time. The online chat with support seems like a bot that delivers the same short answer over and over again. Many thumbs down!

Beware. Wish I would have seen these reviews before ordering. No confirmation email was my first red flag. Never received item ordered and now they have my credit card.

I would definitely rate below a zero if I could. I placed my order and it was immediately put on hold and stayed that way for several days. I got a funny feeling that I might be dealing with a scam website. After having that thought, I immediately went to the bank and closed the account I used for my purchase. Although no money had been taken out of my account, I was worried they would use my card at a later date and steal my money. Not on my watch though!!!

Placed my order and paid with credit card, then got email saying they were waiting for payment confirmation from bank. Two days later another email saying order was canceled without explanation. Their phone is busy 24/7… off the hook. Horrible experience. I’d give zero stars if I could.