Briteneye Reviews | Read Customer Reviews of briteneye.com

Briteneye Reviews | Read Customer Reviews of briteneye.com

Briteneye reviews

386 approved reviews, newest moderated first

Martha J.
Nov 12, 2023
I love the many choices
I love the many choices. The shirt designs are beautiful. I'm looking orward to receiving my purchases. It was easy shopping on this site.
Report
Marvetta C.
Nov 10, 2023
I placed a large order (5 items) 11 days ago. Cannot get an update on when the order will ship.
I placed an order 11 days ago, got a confirmation email that the order was placed but no follow up email that my order has been fulfilled and ready to ship. Have emailed and messaged the company to ask for an update with no response. If I do not hear back in a day or two, I intend to take up with my bank and stop payment since it appears I will not be getting my order.
Report
Don O.
Nov 9, 2023
Trying to return/exchange item ,they…
Trying to return/exchange item ,they want to offer 30 percent refund.I have over $30 dollars in item.as of today they have not responded to my suggestion of 50 percent refund and a discount on my next order.
Response from BriteneyeNov 10, 2023
I'm sorry to hear about your frustrating experience. It's disappointing that you've had difficulties with communication and returning the item. I've asked the account team to prioritize your issue, so please check your email.
Report
Lynnette O.
Nov 9, 2023
Have requested refund
Have requested refund. BR17088 Shirt too big. Horrible transfer print. Blurry. Have requested return/refund. Company non responsive.
Response from BriteneyeNov 10, 2023
I'm sorry to hear about your frustrating experience. It's disappointing that you've had difficulties with communication and returning the item. I've asked the account team to prioritize your issue, so please check your email.
Report
Satisfied C.
Nov 9, 2023
Super simple!
It was super easy to make an online purchase at this store. Excited to see the product!
Report
Debbie P.
Nov 8, 2023
Not sized correctly, company will not respond for refund or exchange. Website says USA based but return address is China. Item listed as hoody sweatshirt but actually a polyester long sleeve shirt.
Not sized correctly,
Response from BriteneyeNov 10, 2023
I'm sorry to hear about your frustrating experience. It's disappointing that you've had difficulties with communication and returning the item. I've asked the account team to prioritize your issue, so please check your email.
Report
Mary M.
Nov 8, 2023
It said that I had not paid but I did
It said that I had not paid but I did
Response from BriteneyeNov 10, 2023
I'm sorry to hear about your frustrating experience. It's disappointing that you've had difficulties with communication and returning the item. I've asked the account team to prioritize your issue, so please check your email.
Report
Liz H.
Nov 7, 2023
Horrible Quality
Bought 2 of the same sweatshirt that were supposed to be grey. Both arrived different colors of blue and made of completely different material. One of them was so itchy I couldn't wear it.
Report