BriteCap Financial Reviews | Read Customer Reviews of britecap.com

BriteCap Financial Reviews | Read Customer Reviews of britecap.com

BriteCap Financial reviews

Showing 7 reviews with 2 stars · Clear filters

Frederik
May 31, 2025
Not a great experience,
Not a great experience,
Response from BriteCap FinancialJun 2, 2025
Hi Frederik, We’re truly sorry to hear about your disappointing experience with BriteCap. Our mission is to deliver fast, accessible, and affordable financing solutions to business owners, and we regret that we fell short in your case. For over 20 years, we’ve supported thousands of entrepreneurs in achieving their growth goals. We’d love the opportunity to make things right and restore your confidence in us. Please feel free to reach out directly to discuss your experience or explore how we can assist you moving forward. Thank you for your feedback, and we hope you’ll consider giving us another chance.
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LMT
Jul 2, 2024
Be Careful
Quick funding. Easy process, just make sure that you READ EVERYTHING. 50% interest rate for a small business with high credit scores is nasty work. The agent did not discuss any details, only the principal amount. I will take responsibility for not properly reading, I would have never taken this loan at that rate.
Response from BriteCap FinancialJul 5, 2024
Hi LMT, We appreciate you taking the time to provide feedback. At BriteCap our mission is to help America’s small businesses and strive to provide excellent customer experience. With respect to your concern, we pride ourselves on our transparency and providing competitive pricing in our industry. If you would like to share any additional information about your experience, please contact us at [email protected]. We wish you and your business the best in your future endeavors.
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JB
Feb 6, 2024
Predatory loan?
I applied for a loan hoping to be able to get some website built and get some seo done. I do not have the best credit (about 625) so I knew rate would be higher. I was approved for a little over $5,000. When I saw what my daily payment would be, I calculated the monthly payment to be about $987 a month, which translates to an interest rate of about 180%. I immediately contacted the company before signing anything and let them know they need not contact me any further. I get that a company needs to make money, but in my opinion, the loan offer was predatory in nature and definitely not in my best interest. Find other alternatives if you can.
Response from BriteCap FinancialFeb 7, 2024
Hi JB, At BriteCap our mission is to help America’s small businesses and strive to provide excellent customer experience. We appreciate you taking the time to provide feedback. With respect to your concern, we offer fixed-cost business loans and apologize for your dissatisfaction with your offer. We pride ourselves on our transparency and providing competitive pricing in our industry. We wish you and your business the best in your future endeavors.
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Company
Nov 22, 2023
Felt discriminated against in the…
Felt discriminated against in the beginning. Didn't go as pleasant as it should have
Response from BriteCap FinancialNov 22, 2023
We are sincerely sorry to hear about your unsatisfactory experience with BriteCap. We strive to uphold the highest standards of business ethics and take pride in having provided financing to thousands of America's small businesses. Your feedback is invaluable to us, and we want to understand your experience better so that we can make improvements in the future. We will be sending you a direct message shortly to discuss this further. Thank you for your understanding. Sincerely, The BriteCap Team
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M. S.
Jun 4, 2020
Applied for a PPP loan
Applied for a PPP loan through ForwardLine and the communication in the beginning was subpar and although I really wasn't expecting to get a loan since I'm a "true" small business, didn't get any response weeks after applying when I asked about the status. Terrible service.
Response from BriteCap FinancialJun 9, 2020
At ForwardLine, we pride ourselves on excellent customer service and transparency in the loan process. We apologize that you did not receive the level of customer service that we strive to provide. We will reach out to you to discuss your concerns and see how we can assist you better going forward. Sincerely, Marketing Team ForwardLine Financial, LLC
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Joseph G.
Jan 31, 2020
Loan sharks
Loan sharks, it was too late before I realized what a bad deal this was. I can't set up my bank in their system to pay it off faster, they said they would correct months ago, I never heard back. Effective apr above 15% and my credit score wavers around 800. They will never get another loan from me.
Response from BriteCap FinancialFeb 5, 2020
Mr. Gruber, Thank you for speaking with us to resolve your concerns. We apologize for the confusion and that your initial experience was not satisfactory. If you should have any additional service needs, please reach out to your Account Manager at (866) 623-4900 for assistance. Sincerely, Marketing Team ForwardLine Financial, LLC
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Nicola A.
Feb 8, 2017
Bad customer service
Sold business and was told I could make monthly payments to pay off loan. Instead at closing I find out there is a lien on the business and almost costed me the sale of my restaurant.
Response from BriteCap FinancialFeb 8, 2017
Dear Ms. Aconi, Thank you for your feedback. We apologize for any inconvenience our UCC lien may have caused you in the sale of your business. As is typical with all lenders, when we loan money or purchase receivables from a business we file a UCC-lien on the business and do not terminate such lien until we have been fully repaid. This is standard practice in the lending industry and is used to alert potential buyers and creditors of a business’ debts. You may refer to the contract you signed with us under section 2 where this agreement is stated. We hope this clears up any confusion you have. Thank you and we wish you well. ForwardLine
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