BriteCap Financial Reviews | Read Customer Reviews of britecap.com

BriteCap Financial Reviews | Read Customer Reviews of britecap.com

BriteCap Financial reviews

Showing 48 reviews with 1 star · Clear filters

Andrys
Jun 3, 2024
Disgrace for customer service
This is the worst company because the employees they have are very unprofessional and sucks. Especially the employee they is assisting me because if you are working with her/him. She has the worst manner to talk to clients and she does not respect the clients wishes. For the future people who want to work with this company please be advised this is the worst one. And also she said there is no one higher than her from positions. And also she's a liar because there is a lot of people higher than her. Also she likes to threaten clients. They are treat people like trash and they are a disgrace for customer service. Also, when I tried contacting the CEO of Operations for payment services that one of their employees gave me that number and instead the number led to a disconnected line . Also, if I could give it 0 stars then I would give it infinite 0.
Response from BriteCap FinancialJun 5, 2024
We apologize that you were dissatisfied in your experience. At BriteCap we pride ourselves on excellent customer service and upstanding business practices and are proud to have provided financing to thousands of America’s small businesses for the past 20 years. If you would like to share additional information about your experience with us, please send us an email at [email protected] and we'll be happy to research your account and provide you with additional information.
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Dr. Susan Mattes B.
Apr 4, 2024
Not impressed!
Well, they are certainly great and calling and texting when they want your application. They repeated OVER AND OVER again that it would NOT affect my credit score (they never differentiated between the real credit score and your FICO). They made sure to tell you all calls were recorded. I asked repeatedly about what they were looking for for approval...been down some bad roads since Covid and know the game. Never once did they say a checking account had to never hit zero, they were just looking for gross receipts per month, of which my business exceeded every month. After three soft pulls and several credit score declines as a result of their "not going to affect my credit score reviews" no one would call me back, no one would own up to the false pretenses, and no one would own up to the false claims made by the loan reps who sell sell sell, but offer little truth in disclosure. Stick to loan sharks. At least with them you know where you stand.
Response from BriteCap FinancialApr 8, 2024
Hi Dr Mattes Bostian, We apologize that you were dissatisfied in your experience. At BriteCap we pride ourselves on excellent customer service and upstanding business practices and are proud to have provided financing to thousands of America’s small businesses for the past 20 years. If you would like to share additional information about your experience with us, please send us an email at [email protected] and we'll be happy to research your application and provide you with additional information.
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Idalberto
Mar 6, 2024
Me dicen que no impacta en el crédito y…
Me dicen que no impacta en el crédito y piden en número de seguro social, en cuanto llegue a ese aspecto deje de aplicar, creo debe haber una forma de calificar sin el número de seguro social, si ya tienen su oferta es porque saben o tienen registrado algún récord, si después califica, entonces hago lo del crédito, gracias
Response from BriteCap FinancialMar 8, 2024
Hi Idalberto, We apologize that you were disappointed in your experience. At BriteCap, we pride ourselves on excellent customer service and upstanding business practices. If you would like to share additional information about your experience with us, please send us an email at [email protected] and we'll be happy to research your application and provide you with additional information.
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Gregory H.
Feb 18, 2024
They were quick
They were quick, safe, and explained everything with a simple process.
Response from BriteCap FinancialFeb 29, 2024
Hi Gregory, We appreciate your positive feedback and trust in our services. Your success reflects ours, and we wish you continued prosperity in your business ventures.
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Jearold W.
Feb 11, 2024
I had an approval letter but I still…
I had an approval letter but I still was denied
Response from BriteCap FinancialFeb 15, 2024
Dear Jerold, At BriteCap, we are committed to our mission of helping America’s small businesses and we are sorry that you were disappointed in your experience. We regret that we were unable to provide your business with financing at this time. If you would like to share any additional information about your experience, please contact us at [email protected] and we'll be happy to provide additional information.
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Paschal C.
Jan 24, 2024
It was awesome experience such a great…
It was awesome experience such a great team ever
Response from BriteCap FinancialJan 29, 2024
Hi Paschal, Thank you for taking the time to leave a review. It looks like we provided a great experience based on your review, but you've rated only one star, is this accurate?
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Ronny S.
Dec 20, 2023
I would warn Andy buiness owner to not…
I would warn Andy buiness owner to not waste your time. Every time I called some lady would answer and transfer me to a different voicemail. I called for any updates from Daniel caresses and all the times I called I was transferred to a voice mail and wasn’t given any updates. After I kept calling and got no answer a few days later I called ask to speak to supervisor and was informed Daniel has been out sick for two days which left me wondering who was working on my file. I made a decision to cancel the process I’m sure it’s a scam if not how they conducted business was terrible
Response from BriteCap FinancialDec 21, 2023
Hi Ronny, We apologize that you were dissatisfied in your experience. At BriteCap, we pride ourselves on excellent customer service and upstanding business practices and are proud to have provided financing to thousands of America’s small businesses for the past 20 years. If you would like to share additional information with us directly, please contact us at [email protected] and we'll be happy to assist you.
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Steve
Dec 13, 2023
We received an unsolicited card at our…
We received an unsolicited card at our company with a name on it for someone who does not work and never has worked at our company. Complete with activation code! SCAM? Why would they send a credit card to a company in the name of someone who has never worked there? SCAM?
Response from BriteCap FinancialDec 13, 2023
Hi Steve, At BriteCap, we pride ourselves on upstanding business practices and are proud to have provided financing to thousands of America’s small businesses. BriteCap’s direct mail solicitation is an invitation to apply for business financing and is not a credit card . The invitation is based upon qualifying information BriteCap receives from the major business credit bureaus and final approval for funding is based upon verification of certain business characteristics, including recent business revenues. We hope this information helps clarify your misunderstanding. If you would like additional information, please send us an email at [email protected]. We could also remove your company from future mailings. Please send an email to [email protected] with details (the 16-digit code, company name, etc.). Thank you.
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