Bristol FarmsReviews of bristolfarms.com

They just opened a store in Hollywood at 6220 Selma Avenue, so I went to take a look. Wish I hadn't bothered. The store is out of stock for all the items they advertise, and store staff are useless. I heard another customer ask a staff member for the store’s guest wifi password, to which she answered that she "wouldn't know." I then asked her where to find an advertised produce item, and she told me to go look for someone who worked in the produce section. Of course, I had just come from the produce section because there was no one working in the produce section. This staff member just one aisle over was so clueless she didn't even think she could attempt to help in any way. I later asked a staff member at the register, and that person was equally unhelpful. She said they probably sold out and I should try another BF location, the two nearest being 45 minutes and 1.5 hours away respectively! How about a substitute or raincheck for the advterised item? No, they won't do that. It's insane that anyone would shop here when we have so many better options nearby.

After accepting my on-line order, and the amount was charged to my credit card, they sent me a text informing me that the order was canceled, and no reason was given. They claimed that the charge would be reversed -- in 3 to 5 business days (at least 1 and possibly as much as 3 days after my bill will be electronically sent). So, to avoid paying them for product not provided, I will have to fight with the credit card company to GUARANTEE that I am not billed, and they are not paid, for an order that THEY canceled. I will NEVER try to do business with them again.

They are not actual farm. This is a fraud and a scam website. I personally contacted with them. They give me some bogus address middle of nowhere. I called a local police to check if this is actual farm but turn out it’s just a scam. I checked their IP address. They are located in Turkey. They just opened website trying to scam people here in hearing in US.

There was a black male teenager asking people for money last night, 1/4/2024, in front of Bristol Farms in Manhattan Beach. I first mentioned that to a female Scan & Pay worker, telling her that I have my own money issues. She very rudely laid into me, so I said nothing more to her in the Bristol Farms dining area. I finished eating my food purchased at Bristol Farms, exited the store, and was politely explaining to the teenager who asked me for money why I couldn't give him money. SUDDENLY THE RUDE FEMALE SCAN & PAY WORKER & HER FEMALE CO-WORKER AGGRESSIVEY GOT IN MY FACE, ASSUMING I WAS BEING RUDE TO THE TEENGER ASKING PEOPLE FOR MONEY. "BYE-BYE" SAID THE MEAN SCAN & PAY WORKER TO ME IN A THEATRICAL VOICE! I RESPONDED ANGRILY TO HER AND WENT BACK INSIDE BRISTOL FARMS. I approached a female front-end supervisor who always covers her face with a Covid mask. SHE, TOO, WAS MEAN TO ME, AND FEMALE JUICE BAR WORKER SHAY (ABOUT WHOM I HAD PREVIOUSLY GIVEN A RAVE GOOGLE REVIEW AND HAVE NAIVELY TOLD HER THAT SHE'S THE BEST) SNIDELY SMILED AT THE MASKED FEMALE BRISTOL FARMS ABOUT ME BEING UPSET! I then spoke with Bristol Farms supervisor Julie, who said the Instacart Scan & Pay workers will soon be gone from Bristol Farms Manhattan Beach. Julie was nice to me, which I appreciated. For the most part, however, my shopping visit last night to Bristol Farms Manhattan Beach was sadly terrible.☹️☹️☹️☹️☹️☹️☹️

In Santa Barbara store - Had a coupon for 2 for 1 steaks. They were out and refused to give me a rain check or offer an alternative. Very disappointed they cared so little about my buying at their store. Won't be going there again.

Mean Westchester store and mean Manhattan Beach store....snotty, opinionated help at both stores...nothing but harassment....customer service really bad on returns of spoiled merchandise that is promoted in email as free with any purchase...passed around from checker to checker when doing return of spoiled same day oranges in a bag promotion...refused exchange or rain check because it's free....at both stores...manager Andre and manager Beth...attitude problem for years on markdowns on sale merchandise where they don't want or don't know correct price on clearance...snotty comments while passing employees...like feed the homeless...obnoxious male workers trying to hit on you while in store...harassment by security guards....sample a chicken nugget told by security you can have one item that's all...or approach you are putting things in clearly exterior pockets on your dress...being watched as you go down an aisle...really disgusting store...