Briovacations is listed under Activities & Tours.
Briovacations (briovacations.club) has 37 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Joe B.
Fraud. Many of the sales reps statements where fraudulent.
Response from BriovacationsNov 5, 2025
Dear Reviewer, We believe there has been a misunderstanding. Brio Travels is a genuine travel agency based in India, and we do not have any sales representatives or offices outside India. It appears your review may relate to another company with a similar name operating abroad. Kindly verify the company details before posting. – Team Brio Travels (India)
Jan D.
Just want to add to the pile that this company should be shutdown for fraud. I’m not stupid but went to the zoom just to refresh my memory on these scam tactics. Fake exiting of people not paying attention, tonight only deals, an hour of repeated crap. It’s not an hour. It’s 2-3 because at the end they keep moving you to others who lie to you. The restaurant certificate is to restaurant.com which is a coupon to lousy places not near you. The free cruise (Casablanca travel takes over) asks you for hundreds of dollars to pay a tax deposit !! My guess is that they still make money because you pay that and get some skank vacation. So, go to the event if you want to waste their time but don’t waste your money. They are pond scum.
Response from BriovacationsNov 5, 2025
Dear Reviewer, We’re sorry to hear about your experience, but it appears there’s been a serious case of mistaken identity. Brio Travels is a registered travel agency based solely in India, and we have no association whatsoever with “Brio Casablanca,” “RSI,” or any other foreign company conducting Zoom presentations, free cruise offers, or promotional events. We do not operate or market services outside India, and we have never requested deposits or taxes for free gifts or vouchers. Your review seems to refer to another business using a similar name. We kindly request you to verify the company details and contact Trustpilot to have the review corrected. Thank you for your understanding. – Team Brio Travels (India)
Rick E.
My wife and I attended a zoom presentation in May of 2024. At that time, we chose to not accept their offer to join. But we were promised two 5 or 7 day cruises for an up front cost of $ 198.00 guaranteeing a total refund at any time. We paid the $ 198.00 and tried to plan the trips. As it turned out, flights offer were not close to the cruises. After talking to a Brio representative, we chose not to take the cruises because of all the add-on fees. That was 5/28/2024. After several phone calls and no help, we still have not received our return as of 12/11/2024. At this time, I consider this a scam.
Response from BriovacationsNov 5, 2025
Dear Reviewer, We’re sorry to hear about your experience, but it appears this review is intended for a different company. Brio Travels is a legitimate travel agency based in India, and we have no branches, partners, or representatives outside India. We do not conduct Zoom presentations, collect deposits, or offer cruise promotions or refundable schemes of any kind. Your feedback seems to relate to another business using a similar name operating abroad. Please verify the company details, as Brio Travels (India) is not involved in such activities. You may contact Trustpilot to correct or remove this review. Thank you for your understanding. – Team Brio Travels (India)
JR D.
Very unprofessional we were o. 20 minutes early like they asked both my wife and myself. They said we had had to be on the same computer. So my wife came and sat with me but the chairs were different heights. The lady said the chairs had to be the sames heights even know we were both on camera. We told her we couldn't change that so she HUNG UP ON US! what a peice of crap company
Response from BriovacationsNov 5, 2025
Dear Reviewer, We believe there has been a misunderstanding. Brio Travels is a travel agency based in India, and we do not conduct Zoom presentations, online meetings, or require participants to follow such protocols. We have no offices, representatives, or programs outside India, and your review seems to be intended for another company with a similar name. Please verify the company details and contact Trustpilot if this review was posted in error. – Team Brio Travels (India)
Michael B.
We received a glossy, personalized postcard inviting us to join a focus group, with the promise of a free cruise in exchange. It seemed too good to be true, but given the effort they put into the postcards, I decided to give it a shot. We scheduled a video call, but things felt off right from the start when the host insisted we remove our virtual background. They explained the deal: sit through the entire presentation, and at the end, you’d get the promised gift. Simple enough, right? Well, 45 minutes into the presentation, our connection was abruptly cut off with a message saying the host had removed us from the call. We were then redirected to a screen reassuring us that we’d still receive the gift. I reached out to them a couple of times to request the gift, but it never arrived. When I contacted them, they claimed we weren’t eligible because we "left" the presentation. I clarified exactly what happened, but all I got in return was silence. These guys seem shady, to say the least.
Response from BriovacationsNov 5, 2025
Dear Reviewer, We believe there has been a misunderstanding. Brio Travels is a registered travel agency based entirely in India, and we do not conduct focus groups, video calls, or offer free cruises or gifts. We have no offices, representatives, or programs outside India, and it appears your review may be intended for another company with a similar name. We kindly request you to verify the company details and contact Trustpilot if this review was posted in error. – Team Brio Travels (India)
dandolph
Scammers!!!! We had set up to do a zoom meeting with their affiliate BRIO Vacations, we were on time and taking notes and being interactive with the presenter. We got booted off and so we tried calling back in to rejoin and they said that they couldn’t get us back into the zoom meeting. We did get a survey asking about the presentation and at the bottom it stated we would be emailed our gift within 30 minutes I believe. Of course we never received it and I have made a minimum of 10 calls trying to get our gift, always going to voicemail and NEVER getting a response back. This was a big waste of our time and very poor customer service from this company. Ken & Dawn
Kurt T.
We got a postcard in the mail. Went on the zoom. He asked us to google a specific review (obviously it would be a good one) but I saw this review ...so I said, "when you asked us to look at reviews I saw..." and then immediately a screen came on that said THE HOST HAS REMOVED YOU! Note that he (Craig) asked us to google RSI vacations and not Brio. I would rate Zero stars if I could. What a joke this company is! Don't waste your time. Listen to these reviews. A SCAM 100%
Response from BriovacationsNov 5, 2025
Dear Reviewer, We believe there has been a misunderstanding. Brio Travels is a legitimate travel agency based in India, and we do not operate Zoom presentations, mail-out postcards, or vacation promotions like the ones you describe. We have no offices, representatives, or programs outside India, and your review appears to be intended for another company with a similar name. Please verify the company details and contact Trustpilot if this review was posted in error. – Team Brio Travels (India)
Angel T.
It is a scam. You will never get your free cruise or voucher! No one ever answered the phone. We have been trying since June to reach them. We haven’t had a chance to try the vacation part of it, we just want our money back! Wonder how we get a class action suit against them?
