Musetti L.
Tutto è andato storto..
Tutto è andato storto... fatto l ordine a novembre non è mai arrivato...doveva essere un regalobdi Natale. Si vergognino..mai visto un azienda di incapaci come questa. Ora aspetto il rimborso....staremo a vedere.
We are a passionate company that truly believes that fashion should be affordable.
Brightmeteors (brightmeteors.com) has 95 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Musetti L.
Tutto è andato storto... fatto l ordine a novembre non è mai arrivato...doveva essere un regalobdi Natale. Si vergognino..mai visto un azienda di incapaci come questa. Ora aspetto il rimborso....staremo a vedere.
Bill
I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded saying the item already shipped and they couldn’t stop it. However, the order confirmation email still said the item status was unfulfilled and was being prepared by the merchant with no tracking info available. There was no update until 32 hours later. They had plenty of notice to stop the order process.
John B.
I ordered Multifunctional Rotatable 3-port USB × 1 andthe appropriate bubble pack duly arrived. Unfortunately it was empty! 3 emails of complaint have just been ignored. My advice is to avoid brightmeteors like the plague.
Stuart C.
Dreadful company my item not delivered (ordered in October and now December) and they say it was delivered to another address because I gave them the wrong address like I don’t know where I live, they also said then that it was the post and now it’s delivered there is nothing they can do - really they could refund my money but we all know that won’t happen! Scam don’t buy from them I think for every few hundred orders they possibly ship one and then say to the others it was delivered!! DO NOT BUY FROM THEM!
Urs
My shipment has lost by the from brightmeteors ordered shipping company. I have paid a fee for the shipping insurance to brightmeteors. Now they want refound only 50 % to me because the shipping insurance does not fully pay the lost. I think it`s the companys risk to take over the lost if they safe money with a bad insurance. They try to putting pressure on me to give up when they repeat their answer 12 times.
Astrid K.
billgster dreck den man bekommt und keinerlei einsicht des verkäufers. in meinem fall adventcalendar for booklovers. schlechte qualität und dann noch beschädigt. sollten geschenke sein. ist unverschenkbar. anbieter bietet 5 bis 7 dollar als refund an - originalpreis der bestellung 47 dollar. rücksendung nach china auf eigene kosten... hände weg von brightmeteors!
Jesse C.
Brightmeteors just responded to my review. Their response is exactly the same as those sent to other reviewers. The product I ordered 10 July never arrived. Supposedly they reshipped but it is 25 October, no shipping information, nothing has arrived, the company stopped responding. This cut and paste reply looks like an attempt at masking their scam.
Response from BrightmeteorsOct 28, 2024
Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at [email protected], and we will ensure a swift resolution. Jessica, Senior Director of Customer Support, www.brightmeteors.com
Ana M.
I’ve done my purchase in may. Even after 6 emails I didn’t receive it. It’s a fraud. Don’t ever by anything from this site.
Response from BrightmeteorsOct 24, 2024
Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at [email protected], and we will ensure a swift resolution. Jessica, Senior Director of Customer Support, www.brightmeteors.com