Bright BrainReviews of brightbrain.com

Absolutely horrible company. Their website is full of positive costumer reviews that are from the people behind the company. The first time I ordered from them it took a week to actually get the package out, then despite choosing expedited shipping it showed up actually 3 weeks later. I thought maybe this time would be different. Lol, stupid me. Over a week later and USPS doesnt even have a package, and Customer Service didnt respond until i threatened to report them as a fraudulent charge. I disputed it with my bank and got my money back but WOW, do NOT use this company!!

Good product. Terrible company/terrible customer service. We’ve had issues with their shipping 3-4 times in the last few months /they give us tracking numbers but it doesn’t track anywhere. Post office says they don’t have the item. Bright brain says otherwise. 3 times I never got my order. And their 800 number doesn’t allow you to get an agent. Everything is done online And your online email inquiry will get a generic bot response. Experience was horrible

Do not purchase DO NOT PURCHASE

It's been a week and my package hasn't shipped, but my credit card number was stolen and used to buy several hundred dollars from another website. Do not trust.

Bright Brain used to be a legitimate company, but as of late they are scam artists. My last two orders were 1.) delivered with nothing in the package and 2.) not even sent. But of course I was charged the full amount both times. Stay far away from this company.

To those just getting into nootropics, please know that Bright Brain is an absolute and utter scam site. It preys upon people looking to get an easy nootropic stack pre-built for them by promising way, way more than they could possibly deliver, and knowing that most of their clients are not experienced enough to realize that their products flat-out do NOT contain the listed ingredients. Their customer support is inexistent, they are not recognized by the BBB, and they offer zero evidence of their product efficacy (because there is none). Perhaps the most damning thing, they have clearly paid for bots to flood them with 5 star reviews on many big sites, none of which actually describe the product or what it did for them. I cannot recommend enough that people stay away from this scam, and I hope that you read this before you think about giving them your money.

It's been 15 days and I haven't seen my order. Also the company doesn't answer their emails. I am still waiting to get an email regarding shipping details. Definitely have decided to not make another order again because of poor customer service.

I recently ordered a product on the Bright Brain website to help me sleep better. The product I purchased was ‘Crash & Reboot’. I read much information on their website about how great their products are. Their website makes many claims; however, in my opinion, based on my experience, they are far from true. This was one of the least effective products I have tried. The only thing about this company that is lower quality than their product is their nonexistent customer service. I requested a refund after giving the product a fair amount of time to work. I've sent multiple emails and left three separate voice messages with Support, but no one has responded. At this point, it is apparent that they do not stand behind their product. I am posting this so other potential customers will not get taken advantage of.