Brigade PackagingReviews of brigadepackaging.com

Absolutely no communication. No updates to order online. Can't reach anyone by phone or through email. Definitely avoid at all costs.

Ordered October 28th. I reached out to them mid November wondering where items were. they sent me an email said its shipped and hell email me tracking number. next week I emailed again wheres the tracking? he said I'll email it right to you. yet another day goes buy again. I get them finally with the wrong case of jars. emailed immediately. same terrible communication. said I just return them to Container & Packaging...Hmmm! ok so they received it on Jan 9th and I'm still waiting for my refund and it's February 9th. I've opened a case against them now. if they would answer the phone or emails this could have been fixed. Just buy from container and packaging instead.

I placed my order in November and I still haven't received anything. I tried to communicate to check in and there was a quick call which was confusing. No solution was ever made. Here we are on the last day of January and still haven't received what I ordered. I'm very unsatisfied with Brigade Packaging.

It took almost a month before I got my order. I would send messages and it would take weeks before I would get a response

Sent me phillips rx tubes , didn’t order that brand ,,, ordered blunt tubes If you were replacing what i ordered should have told me ahead of time .

I havent gotten my whole order yet! Last order took a long time too. My 1st few orders no issues so please keep customers updated I've sent emails and calls tell me on the way but no tracking no package. I would have given 5 stars off my 1st orders and probably 5 again if there was better customer service on where my product was.