The non-attorney owner of Bridge Transfers also owns the law firm that represents our clients, so whether you need representation from a licensed attorney or not, we have you covered. Reach out to us today if you need help with an unwanted timeshare!
Bridge Transfers (bridgetransfers.com) has 59 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
bridgetransfers.com
Website
bridgetransfers.com
Category
Accommodation & Lodging
Location
Colorado Springs, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for selling my Maui timeshare. A tough sell and i was worried at the beginning. Working w a larger company that wanted you to transfer it to a new owner. With your experience in finding a new owner, it all worked out. Great company and closing company.
Don’t give up, it took a year but in the end it sold and we are free and clear🎉🤩🌹
Thank you Charles for your patience with me always checking in. God bless your family and business.👍🎉
L Lexvold
RW
ROBERT W.
GREAT SERVICE!
This company did a GREAT job for me! Got me out of the timeshare in about 6 months. Not only that, they got my maintenance fee refunded and that was over $3000.00. Great job guys! If I know anyone that needs help with unloading a time share, I would definitely recommend you!
JP
Jesus P.
Don’t contact this company…unless you really want to get rid of your Timeshare
Hello,
It is with great pleasure and transparency that I write this review for Bridge Transfers, more specifically, Mr. Charles Hearn and his entire team. If you have been scammed, lied to, or taken advantage of, please take a moment to read this.
Back in September 2021, I made the colossal mistake of getting involved with a timeshare company. I’ve always been careful with my finances, weighing every decision with my family’s wellbeing in mind. I never expected to get caught in one timeshare—let alone two.
While vacationing in Vegas, I was lured with the promise of “free” perks for just 60 minutes of my time. The salespeople made it sound like a priceless investment for family memories, downplaying costs and exaggerating benefits. I signed up.
Soon after, I traveled to Cancun, Mexico, and encountered another pitch—this time with a more elaborate presentation and a cheaper annual fee. The salesman assured me I could get rid of my Vegas timeshare because it was unused. I believed him. That was mistake number two. Back in the U.S., I learned I couldn’t cancel the Vegas one, and the Cancun promise was false. I was now stuck with two contracts.
I began researching timeshare exit companies. Many were vague, evasive, or wanted large sums upfront—$12,000 in one case, later reduced to $6,500 for no clear reason. The whole process felt like another scam. I spoke with several companies and noticed many operated similarly, preying on desperate owners.
Just as I was about to give up, I saw a Facebook ad for Bridge Transfers. They offered a reasonable price, no payment until the timeshare was canceled, and—most importantly—clear answers. Charles Hearn personally called me. He was professional, direct, and genuine. Unlike others, he didn’t use high-pressure sales tactics or demand sensitive details before explaining the process. He was honest about what could and couldn’t be done, and his approach earned my trust.
Everything happened exactly as he described. In August 2024, I hired Bridge Transfers, and by July 31, 2025—11 months later—I was free of both timeshares. After nearly four years of stress, I had peace of mind again.
I believe in giving credit where it’s due. Too often we’re quick to complain when wronged but slow to recognize a job well done. Mr. Hearn and his company not only delivered but did so with integrity. They are God-believing people who operate with strong work ethics and ultimately answer to a higher authority: “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters… It is the Lord Christ you are serving.” —Colossians 3:23-24.
This review was originally over 10,000 characters long, but because Trustpilot allows only 4,000 characters, I used AI to help condense it while keeping my personal experience intact.
If you want a company you can trust to do exactly what they promise, look no further.
This is not a paid advertisement—I’m more than willing to share my full, original review with anyone who asks. God bless Bridge Transfers, a heaven-sent solution for an earthly problem.
SV
Steve Vigen M.
results
called Mike and made arrangements , got out of my timeshare a year later , thanks guys
Response from Bridge TransfersOct 15, 2025
We know waiting a year can feel long, but we're thrilled that we got the job done for you. Thank you for your patience and for choosing Bridge Transfers.
KA
Kristine A.
I was skeptical about timeshare…
I was skeptical about timeshare cancellation companies, but I had enough with special assessments and increasing annual fees. I called Bridge Transfers and they assured me that they could get it done in 180 days I signed my contract in January 2025 and I just got notification that my contract was cancelled May 8, 2025! I would highly recommend Mike Rice. Call him at 719-309-3144.
Response from Bridge TransfersOct 15, 2025
Wow! Thank you so much for this fantastic review. It really made our day to hear about your experience!
Mike Rice is truly a rockstar, and we can't wait to share your kind words with him. We're proud to have Mike on our team, making a real difference in our clients' lives.
Thank you for putting your trust in us and sharing your success story. We hope this frees you up to enjoy life without that timeshare burden!
DD
Darla D.
I did my research on Bridge Transfers…
I did my research on Bridge Transfers before contacting them and have not been disappointed. Michael Rice and Charles Ahearn have been a pleasure to work with, always returning my texts and calls in a timely manner. His team does not make promises they can’t keep and now less than a year later, I am free of this time share and all its ongoing expenses. Thank you so much!
Response from Bridge TransfersJun 5, 2025
Thanks a ton for sharing this! Michael and the entire Bridge Transfers team are pumped to hear you’re finally free from that timeshare headache. We try to keep things simple, honest, and quick—so knowing the calls and texts helped really makes our day. If you ever need anything, or if a friend’s stuck in the same spot, just give us a shout. Enjoy the freedom—you’ve earned it!
RU
Rich U.
Research current and past ownership is a must and question everything
Individuals are entitled to share their experiences and opinions. Since August 2, 2024 Charles Hearn owner of Bridge Transfers and Lorraine Coats, former General Counsel for Bridge Transfers are the only two individuals at Bridge Transfers that I’ve had any interaction with. I am unaware of just exactly who “the team” might even consist of. Based on only my personal experience with Bridge Transfer I deeply regret not researching this company first and I deeply regret not finding out more about Charles Hearns’ other timeshare exit Company that he owned, although always fails to mention the name of it. It is only my opinion to PORCEED WITH CAUTION and please do your RESEARCH first before making your decision. I absolutely cannot recommend this Company. With that being said, I swear that my experience is true and I share this without malice
This review is a factual and sincere account of my personal experience with Bridge Transfers, provided in good faith and with the intent to inform not to defame or cause harm. Although the Owner references a distinguished business reputation and a history of favorable reviews, my observations pertain exclusively to my own interactions and do not concern previous ventures. The singular nature of my feedback does not undermine its veracity or legitimacy, and I affirm the accuracy of my statements. Notably, Bridge Transfers' response, which included threats of legal action against honest feedback, constitutes a violation of the Consumer Review Fairness Act. It is my opinion that such conduct should, in itself, serve as a significant warning to prospective clients.
Thank you for your comprehensive response. I am surprised that an organization with a large number of positive reviews would respond so forcefully to a single client’s recommendation to “proceed with caution” and “conduct their own research.”
I am especially concerned by Bridge Transfers’ decision to publicly disclose specific information pertaining to my financial history, bank investigations, and private communications. Such action appears to disregard the confidentiality provisions you included in your service agreement to safeguard consumer privacy.
My review is and always has been intended solely to share my individual experience and encourage prudent research, a perspective I found echoed on other platforms. I stand by my account and will allow the public record of this exchange to speak for itself. Going forward, I will refer all further correspondence to the appropriate regulatory authorities.
I find the tone and content of Bridge Transfers’ response highly unprofessional. The willingness to reveal private client information publicly is not only inappropriate but should serve as a serious red flag for anyone considering engagement with this organization. Such conduct raises legitimate concerns about their commitment to ethical standards and client trust.
Response from Bridge TransfersMay 14, 2025
Mr. Ullman, since you have updated your review for the fourth time over the course of almost a year now, we are updating our response to provide the full context. We have observed a pattern of you leaving negative reviews for multiple businesses via your Google and Trustpilot accounts; this appears to be regular behavior for you.
In our specific case, you are a statistical anomaly: the sole outlier in our company's history. The only person to leave a bad review.
While you attempt to paint a picture of a company violating rights, the documented facts—verified by third parties—paint a picture of a client who received exactly what he paid for, refused free legal services, and is now weaponizing review platforms.
Here is the objective reality, supported by recordings, audits, and third-party investigations:
1. You are out of your Timeshare. We have written proof. In January 2025, the resort explicitly notified you that your membership was suspended and terminated. We fulfilled our "Completion of Service" exactly as contracted.
2. You created your own debt, then refused our help. You stopped paying fees before hiring us. Non-payment was your choice. Despite our contract stating we do not offer credit advice, Mr. Hearn offered to pay the full cost of legal representation for you to fight the collections agency and resolve the debt. You rejected this free legal assistance. Your reasoning was that the only reason the law firm wasn’t "illegal" was due to its location. This is factually incorrect; the firm is in Washington D.C., where this structure has been legal and common practice since 1991 (over 30 years). There are multiple states that permit this. You turned down a licensed partner’s help to clean up a mess you made.
3. Your "Fraud" claims were disproven by your Bank. You accused us of "altering documents" regarding contract timestamps. Your bank conducted an internal investigation and found the discrepancy was simply a Time Zone difference (UTC vs. EST). The bank proved your claim false, closed the investigation in our favor, and held you liable.
4. We have the receipts. We possess a 1-hour and 47-minute audio recording of our onboarding call where the owner went over the contract with you line-by-line. You are recorded understanding and agreeing to every term.
5. Defamation, not censorship. Your posts across countless platforms were removed or edited, not because they were "honest opinions," but because they were proven defamatory violations of Terms of Service. Our legal team is now adding your posts on JustAnswers.com and the BBB—which contain provably false statements (not opinions)—to the case we’ve been building against you. Our warning to you to stop this type of behavior is most certainly not a violation of any State or Federal law. This is yet another falsehood being used to act as if you're a victim.
Conclusion: Mr. Ullman, you are attempting to manipulate potential clients by "revealing" past information about Mr. Hearn or his successful business that we openly advertise on our own website and in press releases. It is not a secret; it is a story that you are trying to twist.
You agreed to handle all disputes in the courts of Colorado. If your claims were true, you would have already brought a legal case. Instead, you have chosen this deceitful smear campaign. If you wish to continue this, it must be done in the proper legal venue; we will not participate in further online dialogue, no matter how outlandish or untrue the next updated statements you make will be.
AO
Adam O.
Bridge Transfers for the win!
Charles and team have been great. I highly recommend them. I had reached out to others prior to Bridge Transfers but their prices were crazy and they couldn’t commit results or guarantee their work. I’m so glad I went with them. Yay, I’m finally free from that timeshare.
Response from Bridge TransfersMay 14, 2025
Thank you so much for your wonderful review! At Bridge Transfers, we're truly delighted to hear about your positive experience with Charles and our team.
We take pride in offering fair pricing and standing firmly behind our work with real commitments. It's incredibly rewarding to know that we could help you finally break free from your timeshare obligations.
Our mission has always been to provide reliable, transparent solutions for timeshare owners looking for an exit strategy, and feedback like yours confirms we're on the right path.
If you need any assistance in the future or know others struggling with timeshare issues, please don't hesitate to reach out. We're always here to help!
Thank you again for choosing Bridge Transfers and for taking the time to share your experience.