Jessica H.
Total scam
Total scam. This thing was the biggest waste of money. I was overcharged for “secret early access” vip tickets ($35 each) that were allegedly discounted. When they officially went on sale they were $25. The hours were supposed to be 9a-5p. Our admission time was at 1pm. We get there and it’s just like, a few little building stations, some larger builds to look at, a booth to buy legos, and the little LEGO pit thing. It all seemed very small (? for lack of a better word) and not an actual event or festival. Just a few little booths with activities we can do at home. One of the booths was for coloring lol. You get a picture of a Lego man and some markers and color the picture. We stopped at that one at 3:30 and was told they were closing down. When I asked when the event closed, she told me 4. Everything advertised 9am-5pm. Basically I paid over $100 to look at a few legos for a couple hours. I was livid.
Response from Brick Fest LiveAug 25, 2024
Hi Jessica, Thanks for taking the time to write a review. We are very sorry to hear that you did not have a positive experience during your recent visit to Brick Fest Live. We appreciate you providing your feedback regarding our displays and activities. Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at [email protected] if there are any further questions or concerns we may assist you with. All the Best, Brick Fest Live




