BreezehostReviews of breezehost.io

Lies about DDOS Protection

We purchased dedicated servers based on BreezeHost's advertised "DDoS Protection available" on their website. Over the course of three months, their staff assigned us "protection IPs", applied filters, and represented the service as active but it never actually routed through Path net. Their own staff eventually admitted the NYC location required switch upgrades for the protection to function, meaning it was architecturally incapable of delivering what was advertised the entire time. When a third-party mitigation solution was finally arranged, presented by BreezeHost staff as "a new on-prem DDoS solution" they would set up it was terminated without warning, taking down our only working protection and causing hours of emergency migration work on our end. When we raised these concerns and requested a refund, BreezeHost declined, citing nonrefund clauses in their Terms of Service. They also indicated they may pursue additional charges if we proceed with a chargeback. To summarize: we were sold hosting with DDoS protection that couldn't function at our location, went three months before anyone disclosed this, had our only working mitigation killed without notice, and were told no refunds. I hope this helps others evaluate their options carefully. If you're hosting servers and DDoS protection matters to you, I'd recommend confirming in writing that it's fully operational at your specific location before committing.

While some technicians are quick and knowledgable, some other technicians have a chip on their shoulder. I have asked for windows to be activated on my server several times and there is no response. I need windows activated so that i can modify my preferences to control my app.

They do not offer refunds when their systems do not perform correctly. Buyer beware

system keeps loosing connection I sent a message to cancel my subscription please call me so i know its is done 203-258-5653

I cancelled my account the moment I got it, as it turns out I didn't need it. However they refused to refund the money because of some policy. I've never in my 20+ years of using web hosts have a heard of a company not issuing refunds for something never used. Unreal.

Initially, Breezehost impressed me with their quick responses and colocation prices. But i faced ongoing issues where my IPs were flooded with inbound data from their routers without explanation. Despite waiting for two weeks they couldn't resolve the problem. As a result I moved hosting provider due to the experience of both data issues and occasional network outages.