Bait and switch 101. They will quote you a low price to win your business then a couple of days before your car is to be picked up they will claim a "lack of drivers" and then arrange for a driver to transport your car for more than two times the quote. At that point what choice do you have.
TS
Tim S.
They quoted me a price that I accepted…
They quoted me a price that I accepted and Zelled them a deposit. Then they told me the truck broke down and said I had to pay much more for another driver. I asked them to refund the deposit since they couldn't perform as promised, but they went dark on me and refuse to answer my calls or emails.. VERY POOR AND DISHONEST.. BEWARE.
CN
Collette N.
Terrible experience
Terrible experience. DO NOT use this company. They’re a fraud. They never booked my car pickup for transportation that why agreed to. No one ever came, they then ‘rescheduled’ 2 more times and no one showed up- again, shipment prices started to increase. They owe me a refund for my deposit of $157 and they still have NOT refunded me. Scam!
AS
Alexander S.
COMPLETE SCAMMERS!!
COMPLETE SCAMMERS!!! They will quote a price then you give them a deposit. A few days later they tell you they are not able to get a driver for the price they quoted and the price will need to almost double if you want a transport. Unfortunately, I agreed. When the delivery date comes you get a call from the driver telling you that they can’t deliver to you address and you need to meet them 15 miles away. When you get there they increase the price for you to get your car. PLEASE STAY WAY FROM THESE FOLKS.
DA
David A.
Formal Complaint Regarding Unprofessional Service and Unreturned Deposit
Subject: Formal Complaint Regarding Unprofessional Service and Unreturned Deposit
Dear Breamway Transport Team,
I am writing to formally express my extreme dissatisfaction with the service I received from your company. My experience with Breamway Transport has been unprofessional, frustrating, and completely unacceptable.
To start, the quoted price for the transport of my vehicle was changed multiple times without clear explanation. This kind of inconsistency is deceptive and untrustworthy.
Additionally, your team failed to pick up my vehicle as scheduled, which caused significant disruption to my plans. Timely service is a basic expectation, and your inability to follow through was highly disappointing.
The most troubling aspect of this entire experience has been the lack of communication from your representative, Mark Robin. Despite multiple attempts to contact him, he has failed to return a single message. Furthermore, he has not refunded my deposit, even though the service was never completed. This is unacceptable and borders on fraudulent behavior.
Due to the repeated issues and lack of accountability, I will never do business with Breamway Transport again. I also strongly urge others to avoid this company, as my experience highlights a serious lack of integrity and professionalism.
I expect an immediate response regarding the status of my deposit and a written explanation of how you intend to resolve this matter.
MP
Maria P.
So far not a great experience
I have a contracted pickup for today in Atlanta and I heard from MATT yesterday (not his real name BTW they seem to give themselves American names from what I can see on these reviews,) that my driver has now declined to the agreed amount AFTER Breamway gave me a quote, then tried to raise it during contract talks, then agreed to honor it. I have reached out to them numerous times before the pickup to confirm details but have gotten the run around. I will see where this leads after today.
BG
Bg
Stay away
Interestingly - after I posted, I received a full refund within minutes!
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Stay away! They originally quoted me a decent price (and not out of line with other offers). After we arranged for shipping and I paid a deposit, the price more than doubled. Lots of excuses (it’s a long trip, it’s a “dry” run with insufficient drivers, it’s winter - all things that Jack Henson knew when providing the estimate). When they couldn't provide transport for anything close to the quoted price, Jack agreed to refund my deposit. Then more excuses - it’s under review, the finance office looking at it, it’ll take 10-20 days. It’s been 28 days, and they have stopped answering my texts. I feel like I was scammed… don’t fall for their tricks.
GT
Gripp T.
Crooks
I will reiterate what others have said about this company. There are complete frauds. I should not have trusted them. I suggest that you do not trust them. Listen for the accent, you'll know who you're dealing with. I should have known. I will be pursuing a legal claim against this company.