BravottiReviews of bravotti.com

Response from BravottiSep 5, 2019

Hi there, thanks for your order. as we know you open many emails for the same problem at the same time, but we just can reply one email only, please kindly check your email box, thank you so much.

Response from BravottiSep 20, 2019

So sorry for the delay. we sent an email to you about the sample status, but we have not got any response from your side. anyway, we had shipped out the sample when we get your response, thank you.

Response from BravottiMay 6, 2019

We had sent a message to you that the min order is 11 square feet, but now the sample is available. so we suggest to change item, but we have not got the response from your side, so we refund for you immediately, please kindly noted. thank you.

Response from BravottiMay 6, 2019

We are so sorry. we had sent the message to you as we are worry the sample is ordered wrong by customer, but we have not got any response from your side, so we cancel the sample order and refund for you immediately. please kindly understanding. thank you.

Response from BravottiFeb 16, 2019

Hi Dianna, we know you place the repeat order when you found the first order is not enough for you, and we just have 1.5 sheets same color as your first order as they are from the same batch, and we sold the other batch in webiste as that it is different batch with your order,it means there are a little color different in each batch,we know your have 2 sheets shortage in first order,so we can not ship different batch to you, please kindly understanding, thank you.

Response from BravottiFeb 16, 2019

Hi there, as we are on Spring Festival holiday, we can not ship out the sample item on time, so we refund for you immediately, please kindly understanding, many thanks.