BrandsMart USAReviews of brandsmartusa.com

phillip and josh came to my home and installed my washer and dryer. i thank you so much for all your help truly amazing people 5 stars all the way.

I got my speakers for a great price and it works great. I love Brandsmart. Been shopping here for years

I haven't bought anything at BrandsMart USA but I will! I was looking for a window air conditioning unit. They had the best price online for what I wanted. The only problem that I had was that they wanted to charge a lot for shipping. I wrote BrandsMart USA customer service and told them that I didn't buy my AC there because of the shipping charges. Then I bought one locally. I should have waited an hour because they IMMEDIATELY wrote me back saying that I should not be charge when ordering over $100. I know that this is true because I checked them out on the Better Business Bureau website. They are accredited by the BBB and they have an A+ rating. If you need appliances of any type, big or small, check them out. I'm going to start checking them first when I need any type of appliance.

Steve Stephens has been working with us on our kitchen appliances. We actually special ordered an oven and changed our mind prior to the arrival of our oven. Steve’s manager Ed approved our change and refunded us our money. We were able to move forward and order our oven, cooktop and dishwasher. Steve was beyond patient and knowledgeable about the appliances. We highly recommend him and brandsmart.

There was an issue with my order (item came in damaged), customer service was quick to react to my complaint and offered a couple solutions to resolve it. I opted for a replacement which came in a week later and was in perfect condition. One of the best experience I've had dealing with customer service. They were super friendly, very helpful and made sure I was a satisfied customer. I would not hesitate to order from them in the future.