Ed
Communication is key with most service…
Communication is key with most service oriented businesses. Brandscreation made an unapproved website live giving away digital products we sell! This happened not once but twice! Part of the issue was their team did not understand our needs and proceeded to make an unapproved web design live giving away our digital products! Because we never needed their hosting fees, for which we paid for 3 years, it took them extended period of time for reimbursement of the hosting fees. We are now ensconced in a battle to refund the web design, that we don’t have! At this time we are being told no you aren’t entitled to refund! We don’t have a website! All of the names used by their group are pseudo names and clearly, much gets lost in translation when speaking to the “team”. Would not recommend!



