Branded Hair ExtensionsBranded Hair Extensions is a wholesale hair extensions and wig supplier dedicated to providing high-quality products to retailers and everyday hair lovers. Besides online retailing, they also provide a dropshipping program to supply eCommerce website, packaging, white labeling for hairstylists, hair extensions retailers and entrepreneurs.
Branded Hair Extensions (brandedhairextensions.com) has 21 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 2 reviews with 3 stars · Clear filters
Saundra B.
The service response was ok., representative was cordial however I didnt like the Hair quality of BHE. I like double weft and less splitting from weft the ends. The advertised photos did not look like hair sample hair purchased.I did return the hair and am waiting a refund.
Aisha
The hair I bought is Brazilian kinky curly hair, the texture is actually kinky curly. When I use Shea Moisture curling smoothie the hair holds the curl. BUT the hair has orange colored strands and I bought the 2nd to best grade of hair. This is not virgin hair. It makes me upset that I'm trying out all these companies and can't find authentic virgin hair.
Response from Branded Hair ExtensionsApr 26, 2021
We have contacted the customer regarding her complaint and understood that she was satisfied with how our hair holds curls and have tested the quality according to her statement. However, her dissatisfaction came from that she was expecting virgin hair to have unified black hair color which is against the nature of virgin hair. Our customer service further educated the customer that our virgin hair does not have any hair dyes. It naturally contains darker and lighter brown strands which may appear to be "orange" under lighting. Our customer service also taught the customer how to recognize synthetic hair and virgin hair. The customer understood that she had misjudged our quality based on a wrong expectation for human hair extensions. We are glad to consider this issue as resolved and hope our tips help the customer find the best product she's looking for.