brandclub.comReviews of brandclub.com

They suck, I have emailed them four times regarding money that says is in my account, but it won't allow me to cash out. I have emailed four times about this issue and have not received a response. I am about to just delete this dumb app.

BrandClub made this statement to me multiple of times. "Let us know if you have any other questions, or if we can assist further. Thanks, Alex" I reached out last week with proof BrandClub did not pay me the correct cash back reward on two products. This has happened multiple times. I asked BC to let me know when they corrected the cash back amount on my account. I have heard nothing from BC. I think the entire support staff at BrandClub is one employee — Alex. I filed a complaint with Bob Ferguson ATTORNEY GENERAL OF WASHINGTON Consumer Protection Division - Consumer Resource Center 800 Fifth Avenue, Suite 2000, Seattle, WA 98104 (206) 464-6684. Maybe, if the victims of this dishonest business all file complaints with the democrat 🤦‍♂️ Attorney General Bob Ferguson, he will do something about it — besides pass the buck. Every single day of the year (365 days), BC posts fraudulent offers on 3-5 ‘Best Rewards’ offers on the homepage of their app. Those fraudulent offers different by a few cents to over a dollar or more in some cases, but when you do it every single day of the year it adds up to big time money fraud — and they’re doing it in likely all 50 states to their members aka: American consumers. Of course democrat Bob Ferguson is doing nothing while simultaneously asking the citizens of Washington to re-elect him — to what continue doing nothing? Only a fool would vote democrat. Why is it sooooo hard for BrandClub to be completely honest? Why can't BC explain the fact the 'Best Rewards' on the homepage of their app are not the actual best rewards the vast majority of the time? Check it out yourself. Go to the product page of a ‘Best Reward’ product liked on the homepage. The vast majority of the time you will find a better cash back offer. However, you can click on the higher cash back offer on the product club page and BC has it so your ‘Activity’ for that product looks like you clicked on the ‘Best Rewards’ homepage link. Then, they give you the lesser cash back reward. I wonder what the sellers on Amazon, Walmart, Chewy, etc. are told by BC? Does BC tell those sellers they paid the higher cash back offers to members? I'm going to keep asking.

Customer support is trash. My app is glitching and claims I have no accounts synced, I reached out twice now with no answer. I’m about to sign out of my account and delete the app because wow. Up until now it’s been pretty good, and my last cash-out came through the next day (much to my surprise). Guess I’ve made too much money off them, so I’m not allowed to use it anymore. Sad.

this app is truly sad. I have emailed them 4 x and got no answer. I made 18.28 pending since sept 12 and 14.15 2 weeks ago then they stopped so i could make anything and saying this on my account what did I do wrong I did survey's and buy the crap temporarily removed my privileges this is bull crap you need to publicly admit i did nothing wrong brandclub I am on you tube katahadin kooking mamas homestead

Up until these last cash outs that I haven’t received I actually LOVED this app. Great if you like what you like… you know. But this last cash out has been pending since 9/14/22 and I’ve cashed out once since then but still no payouts for any of the 2 transactions. I’m not “counting” on this money and haven’t been since I never got the 9/14 payout but it would be great if it started working again? That’s $40 I could definitely use. I’ve also heard of MANY other ppl not getting their payouts this month. Hopefully it gets fixed (and no they’re not emailing me back either)… so I’m not holding my breath especially since they lowered or removed almost all my surveys anyway. Idk what happened But Come on Brand Club… please do better!

My money has said pending for 15 days now . Reached out 3x no response.. not sure what’s going on but it was great for a while

I would give zero if I could. Awful, terrible, dishonest company that will only reply to support emails with a pre written script and will never honor what they promote. They will never unlock anything to actually pay you. Anyone promoting is being paid. Trust the majority and stay far far far away!

I loved this app for a while, then all of a sudden I stop getting my cash outs. I’ve tried reaching out to customer service numerous times to no avail. I’m so disappointed. My friends were just asking about how I liked this app. I had to tell them “ hold on, let’s see if this issue gets resolved and then I can tell you “.