brandclub.comReviews of brandclub.com

They do not honor the daily reward purchases. I contacted customer service many times with proof that I purchased the specified item. They still will not give me the reward. I do not recommend buying the daily reward purchases.

FRAUD! They find excuses not to give you rewards on products eligible! If you question them on it; they put your account on hold! They also take fees out of your rewards when they do allow for it for your “cash out”. This app was more stress for me than any of the small rewards I did receive. Deleting app and I hope no one else’s bothers with them!

Every time I have a problem I have to jump through hoops to show them that I made the purchase and then they still don't acknowledge it. It doesn't pull everything from the receipts and I miss out on a lot of money. This app is basically worthless

I’ve lost all trust in Brandclub. Ive experienced so many glitches with the app that has caused me to lose out on “rewards”. I’ve contacted customer service multiple times to no avail. They’ve also recently added a cash out fee which now charges you to cash out your earnings. Please don’t use this app.

I do a lot of cash back apps, and this one has been one of the worst. At first it seems like a great app because it feels like you’re going to get a lot of money back for your purchases. Most of the items that I bought were never credited so I never got money back. When I addressed it with them, they told me to wait which I did and I still do not get money back and then I addressed it again and they told me that I have returned the items and therefore they are flagging my account. I told them I only returned to items and that’s because I didn’t get the money I was supposed to, and I didn’t wanna pay that much on Amazon for the item unless I was getting money back. I plan to pull my money but after reading reviews of having to put credit card information im not sure I’m going to even do that.

I was syncing my app and it signed me out. Now I'm not able to sign back in. I had over 40 bucks. I have tried to contact support but they never respond. I have been getting a ton more spam calls. After reading reviews I wonder if it from this app.

Just like all the other 1 stars have said, it is a scam, they are stealing information and selling it on the dark web. Any good reviews they used the gig sites like fiver to get people to write fake reviews. They pay the Philippines to monitor customer service requests and then follow up with a script and never anything more until they finally stop responding. If you are reading this report them to the FTC immediately. Have you noticed you have been getting more scam/spam phone calls lately? Criminals report them!!

I purchased products that definitely qualified for rewards and I didn’t get my money for them. And I contacted customer service and they completely stopped responding to me. Now rewards expire if you don’t purchase the product after so long. They also now charge 1.50 for cashing out which is way too high!!