Brain Tree Games Reviews | Read Customer Reviews of braintreegames.com

Brain Tree GamesReviews of braintreegames.com

3.9353 reviews
Children's Entertainment
4860 Cox Road Suite 200 VA, Glen Allen, Virginia

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Brain Tree Games

About Brain Tree Games

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.

Brain Tree Games (braintreegames.com) has 353 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: braintreegames.com
Website: braintreegames.com
Category: Children's Entertainment
Location: Glen Allen, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 44% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brain Tree Games reviews

353 approved reviews, newest moderated first

Tina K.
May 7, 2023
I absolutely love these puzzles
I absolutely love these puzzles. My mom had a stroke she has trouble seeing and she shakes a lot, these pieces are big and shaped in a way that isn't hard for her to get ahold of and put in the right places! Definitely going to buy more of their products!!!!
Response from Brain Tree GamesMay 9, 2023
Thank you for sharing your heartwarming feedback with us! We're so glad to hear that our puzzles have been helpful and enjoyable for your mom, especially after her stroke. We understand that it can be difficult to find activities that are both stimulating and easy to handle in situations like this, so it's really wonderful to know that our puzzles have provided a source of enjoyment for her. We appreciate your support and we'll be happy to provide you with more products that you and your mom will love. Thanks again for your kind words!
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VN P.
Apr 30, 2023
Good children game
Good children game
Response from Brain Tree GamesMay 9, 2023
Thank you for your feedback! We're glad to hear that you found our game to be good for children. We take pride in creating games that are not only fun but also safe and appropriate for children of all ages. We believe that games can play an important role in helping children to learn and develop new skills while also providing them with a source of entertainment. Thanks again for your support, and we hope to continue creating games that both you and your children will enjoy.
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liz P.
Apr 18, 2023
Many pieces were still stuck together
Many pieces were still stuck together. When taking them apart, card material and image is damaged requiring glue. Otherwise, puzzle is fun to work and overall quality is good.
Response from Brain Tree GamesApr 24, 2023
Thank you for your feedback! We're sorry to hear that you experienced some difficulty with separating the puzzle pieces and that the card material and image were damaged in the process. We take the quality of our puzzles very seriously and will be sure to look into this issue further. We're glad to hear that overall you enjoyed working on the puzzle and found it to be fun. We hope that you'll give us another chance to provide you with a quality puzzle in the future.
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Sahana K.
Apr 11, 2023
Missing Pieces
The puzzle was extremely entertaining and took several days in short periods. I enjoyed the puzzle a lot with my family but it was missing several pieces, so we could not finish it. I am not saying that every single puzzle we got had this issue, but if not for this one puzzle having these missing pieces, it would be a five star review.
Response from Brain Tree GamesApr 24, 2023
Thank you for taking the time to leave a review. We're thrilled to hear that you and your family enjoyed the puzzle and found it to be entertaining. However, we're sorry to hear that your experience was marred by missing pieces. We understand how frustrating that can be and want to make it right. Please reach out to our customer service team with your order details, and we will gladly send you a replacement puzzle or offer a refund. We appreciate your feedback and will do everything we can to ensure that this issue is resolved. Thank you for choosing our puzzle and we hope to make it up to you.
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Nevin b D.
Mar 29, 2023
I haven’t tired yet but it looks good…
I haven’t tired yet but it looks good and promising Thank you
Response from Brain Tree GamesApr 24, 2023
Thank you for taking the time to leave a review! We're glad to hear that you're excited about your puzzle and we hope that you enjoy working on it. If you have any questions or concerns once you start working on the puzzle, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our puzzle and happy puzzling!
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GERRY
Mar 28, 2023
I sent an email stating I had a puzzle…
I sent an email stating I had a puzzle piece missing on the puzzle I bought I appreciate you sending a replacement, but not the same puzzle. I already did that puzzle. A different puzzle as a replacement would have been much more of a challenge
Response from Brain Tree GamesApr 24, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that the replacement puzzle we sent you was not what you were hoping for. We understand that you were looking for a new challenge and we apologize for any inconvenience. Please reach out to our customer service team again and let us know what type of puzzle you are interested in, and we will do our best to accommodate your request. We appreciate your loyalty to our brand and hope to provide you with a puzzle that you'll love. Thank you for choosing our puzzle and happy puzzling!
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David D.
Mar 17, 2023
Awesome puzzle
Awesome puzzle. Very challenging. Great quality. Just bought a second one!
Response from Brain Tree GamesApr 24, 2023
Thank you for taking the time to leave a review! We're thrilled to hear that you found our puzzle to be awesome and challenging. We take pride in the quality of our puzzles and we're glad to hear that you appreciate it. It's always great to hear from satisfied customers like you. We hope you enjoy your second puzzle just as much as the first. Thank you for choosing our puzzle and happy puzzling!
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Johnnelle Q.
Mar 3, 2023
great update
great update, fast delivery
Response from Brain Tree GamesApr 24, 2023
Thank you for leaving a review! We're happy to hear that you appreciated our fast delivery service and that you had a great experience with us. We always strive to provide our customers with the best possible service and we're glad to hear that we met your expectations. Thank you for choosing us and we hope to serve you again in the future!
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