Brainsmate Reviews | Read Customer Reviews of brainsmate.com

BrainsmateReviews of brainsmate.com

3.9826 reviews
Education Services

Brainsmate

About Brainsmate

Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us

Brainsmate (brainsmate.com) has 826 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brainsmate.com
Website: brainsmate.com
Category: Education Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brainsmate reviews

Showing 164 reviews with 1 star · Clear filters

Patryk I.
Oct 2, 2026
Awful
Awful. I paid one singular dollar/euro for one singular IQ test I wanted to do for fun. Next thing next month I see not even just 20 eureo but 40 EURO get charged off of my account for something I was unaware of. From my point of view, it did NOT state that I will be charged a whole 40 euro monthly just for one 1 euro IQ test that was advertised. I hope to get a quick refund back on my end for the unecessary scamming or ill have to get my bank heavily involved for false advertisement scamming.
Response from BrainsmateOct 2, 2026
Dear Patryk Iwasiuk, Thank you for sharing your concerns. We understand your frustration regarding the €40 charge and the subscription terms. If we have correctly identified your account, we can confirm that your subscription has been canceled, so no further subscription charges will be made. If you would like us to review the payment please contact our Customer Support Team at [email protected]. We’ll be happy to look into your case and assist you further. Customer Support Team BrainsMate
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Nakita
Oct 1, 2026
It wants to steal my money every week
It wants to steal my money every week
Response from BrainsmateOct 1, 2026
Dear Nakita, Thank you for sharing your concerns. If we have correctly identified your account, we can confirm that your subscription has been canceled, so no further subscription charges will be made. If you have any questions about your payments or account, please contact our Customer Support Team at [email protected], and we’ll be happy to assist you. Customer Support Team BrainsMate
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Den
Oct 1, 2026
Very bad
Very bad Scam
Response from BrainsmateOct 1, 2026
Dear Den, We’re sorry to hear that your experience with BrainsMate was disappointing. Please feel free to contact our Customer Support Team at [email protected] so we can look into the matter and assist you. Customer Support Team BrainsMate
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Kenna F.
Oct 1, 2026
UNWANTED SUBSCRIPTION!!!!
I did the Iq test for fun only to find a pending payment for a subscription i did not sign up for with no way to cancel the subscription. i have contacted them for a refund and to cancel my subscription and hope to hear from them as soon as possible because i feel scammed out of my money and stuck feeling i won't get a response from them. i contact them using the email address it's signed up on so hopefully this will be over soon. DON'T GET THIS TEST EVER!
Response from BrainsmateOct 1, 2026
Dear Kenna, Thank you for sharing your concerns. If you have any questions about the pending payment or would like us to review your refund request, please contact our Customer Support Team at [email protected]. Customer Support Team BrainsMate
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Adrian Z.
Oct 1, 2026
I was charged 1$ thinking it was a one…
I was charged 1$ thinking it was a one time purchase only to find out that this is a subscription that charges you 40$ if you dont cancel the stupid trial, ive sent them an email, but they will probably not answer as these scammers never do, if my email is not answered and 40$ is charged i will take further legal action and bring these scammers down.
Response from BrainsmateOct 1, 2026
Dear Adrian Zeilabi, Thank you for sharing your concerns. We understand your frustration regarding the trial and the subsequent subscription charge. If you have any questions about your trial, payment, or account status, please contact our Customer Support Team at [email protected]. We’ll be happy to review your case and provide clarification. Customer Support Team BrainsMate
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daniel O.
Oct 1, 2026
DO NOT get the $1 dollar IQ test
DO NOT get the $1 dollar IQ test. First off, it is NOT accurate. Second of all, they will create an account under your email without notifying you. They will then charge you without your knowledge. Even when trying to cancel your account, you can't, even though their website has instructions on doing so, but it is not possible. Fraudulent and sneaky. DO NOT try it
Response from BrainsmateOct 1, 2026
Dear Daniel, We’re sorry to hear that your experience with BrainsMate did not meet your expectations. We would appreciate the opportunity to look into your situation, clarify any questions regarding your account, and assist with cancelling your subscription if needed. Please contact our Customer Support Team at [email protected] so we can review your case and provide the necessary assistance. Customer Support Team BrainsMate
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Kirsty
Sep 30, 2026
This company has a slick sneaky way to…
This company has a slick sneaky way to con you into a subscription when you pay for the 1 buck iq test. They wont refund you, but will lie to say they did. They will keep taking payments, be very wary of these scam artists. Have emailed multiple times and been lied to multiple times. Following a dispute with my bank and reporting to relevant authorities. Dont play dumb you know who I am ive emailed you multiple times with the same response to "ask bank" and no refund was ever given. This reply is a sham too, the responses are either ai generated or fake.
Response from BrainsmateSep 30, 2026
Dear Kirsty, We sincerely apologize for your negative experience and for any delays in our previous email responses. We take claims like this very seriously and want to resolve this for you immediately. We do not operate under misleading practices, and we are fully prepared to make things right. We can cancel your account immediately and process a full refund of all charges. Please email us at [email protected] with your account details so we can locate your record and process your refund without delay. Customer Support Team BrainsMate
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Lizzie B.
Sep 30, 2026
I paid a single £1 charge for an IQ…
I paid a single £1 charge for an IQ test, where I was later charged £40, with no notification, knowledge, or intention of a subscription. I tried to e-mail them for this issue, but they haven't responded. I will be reporting to my bank for fraud as this is a complete scam - do not purchase this IQ test. I expect a full refund immediately.
Response from BrainsmateSep 30, 2026
Dear Lizzie, Thank you for bringing this to our attention, and please accept our sincere apologies for the delay in responding to your email and for the frustration this has caused. We aim to be fully transparent regarding our £1 trial offer and subscription details during checkout, but we completely understand your feelings and want to resolve this for you immediately without any need for a bank dispute. We can cancel your subscription right away to ensure no future charges occur, and our team will gladly process a full refund of the £40 charge back to your original payment method. Please reply directly with the email address associated with your test, or email us at [email protected]. Customer Support Team BrainsMate
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