Julian M.
Crazy scam.
Reading the other reviews looks like everyone gets priced for this hidden subscription slightly different. I was charged 73 NZD for this unauthorized subscription. That's my food for the WHOLE WEEK. Now I have to eat rice and egg for the whole week because I thought it'd be funny to mock my friends with a random IQ test. As of right now I am disputing this charge with my bank and reporting it as fraud and will report them to the Commerce Commission if they ignore the refund.
Response from BrainsmateOct 11, 2026
Dear Julian, Thank you for reaching out, and we are deeply sorry to hear about the distress this situation has caused you. We understand how important these funds are for your weekly expenses, and we want to help address your concern directly. Details regarding trial pricing and subscription options are outlined during checkout and in our Terms of Service. However, we take feedback regarding unexpected charges very seriously and want to assist you with a proper review of your account. To help us locate your transaction and review your account status right away, please send an email directly to our support team at [email protected] with: The email address you used when completing the test. The exact charge amount (73 NZD) and transaction date. Once you email us at [email protected], our team will locate your account, verify your subscription status, and review your case. Best regards, Customer Support Team BrainsMate