Nandini T.
Problem resolved
I just wanted to let you know all the customers that this company is very good. They issue me a full amount of refund and after so many facing so many problems as my child accidentally hit the button of purchasing the subscription from their account online or I don’t know from where, but these guys help me a lot when I noticed a charge from my Scotia bank that specific amount deducted from my account, then these guys help me a lot in cancelling the subscription and issue me a full amount of refund. Thank you for so much understanding me. Great experience with these guys.
Response from BrainsmateOct 5, 2026
Dear Nandini, Thank you so much for taking the time to share your experience! We’re truly glad we could assist you with the unexpected subscription and resolve the issue. We understand how concerning an unexpected charge can be, and we’re happy that our support team was able to help and make the process easier for you. Your kind words mean a lot to us, and we greatly appreciate your trust and support! Customer Support Team BrainsMate