customer
Basic report but wasn’t expensive
Results received. It was a very basic report but did only cost US$1.
Response from BrainsmateJun 14, 2026
Dear Vanessa, Thank you for your feedback. We've thoroughly investigated the issue and found a solution. Your results are ready, they are in your profile. As far as we can see you had problems receiving the email with the login link because you unsubscribed from receiving emails from us. We have fixed this situation. Please try generating the link again. If you don't see the login email in your inbox after a few minutes, please be sure to check your Spam, Junk, or Promotions folders. If you still have problems accessing or receiving results, please email us at [email protected]. We'll be happy to assist you! Customer Support Team