Navjeet K.
I had already shared my experience…
I had already shared my experience before 2 days back. Even the brains-mate team reverted me that they will maunuallu chekx for the refund. Yes they do revert me, but start negotiating with me, like we cannot refund. When I ask for that I was not shown with terms and conditions, I am the one who always check For The terms and condition, and always check my active subscription. Firstly, they mentioned, they cannot refund it, then I ask for legal way, as I did not get the confirmation for the plan I sign up for. Then they negotiate with 50%, and then 75%. Its more like scam business, I asked atleast return my 75%, though I never use the service for once.
Response from BrainsmateSep 20, 2026
Dear Navjeet Kaur, Thank you for sharing your experience and for explaining your concerns regarding the refund process. We can confirm that your refund has now been processed. Our Customer Support Team reviewed your case and took the appropriate action based on the details of your account and payment. If you have any further questions regarding your refund or account, please contact us at [email protected]. Customer Support Team BrainsMate