Josh
Stay away!!!
Severely disorganized. Basically, it's a startup (using a "run and burn" tech startup mentality) that is exploiting parents' need for childcare. Based on our experiences (and several other parents from the looks of things) I don't buy the "origin story" for a second; they basically created the EXACT SAME SCENARIO that Poojah experienced but for her customers. The communication is abysmal, basically nonexistent. Calling in is an exercise in patience, as you'll deal with an apathetic call center employee. The California number changes almost every time they call back which leads me to believe it is forwarding. They DO NOT care about our children and have ZERO knowledge of how to run a successful program. Our son knew more than his teachers about Roblox. It's far too expensive for the absolute dumpster fire of an experience.
Response from Brains & Motion EducationJun 29, 2022
Thank you for taking the time to provide your feedback. We sincerely apologize that we did not meet your expectations. We are always working to improve and we do not take your concerns lightly in any way, shape, or form. We would appreciate the opportunity to discuss further. If you are willing to do so, please email our Customer Service Manager at [email protected].

