BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 146 reviews with 3 stars · Clear filters
MOTLEY/KIMBERLY C.
The thumb joint guard l ordered l feel is way over priced and l can’t tell that it helps that much
Response from BraceLabSep 23, 2024
Thank you for taking the time to share your feedback. We understand the MetaGrip splint may not be the right fit for everyone. Since you are still within our 30-day return policy, please feel free to contact our support team if you'd like to return it.
lynne
Website is clear, people were professional, product was shipped in a timely fashion....however, I have no idea whether the brace would have worked for me or not. I am not sure how to improve the process, but if I can't try out the brace, how can I know if it works? It is clearly stated that you cannot return the brace if you use it. I understand. But for $100, I chose to return it.
Response from BraceLabSep 19, 2024
Thanks Lynn for your feedback! Just to clarify, we will accept returns within 30 days of your purchase and as long as the brace shows no sign of wear and tear or damage, we have no issues doing a return or exchange. Please contact us if you have any other questions!
Warren V.
Price is a little much. The material at the contact points in the thumb area and strap area on the edge of the hand rub. I have raw spots from only wearing it a couple days. Yes I followed the instructions and video instructions.
Response from BraceLabSep 3, 2024
Thanks Warren for your review! We appreciate your feedback and feel free to contact us so that we can help resolve the issue with your brace!
Henri M.
Delivery took 2+ weeks.
Response from BraceLabJul 29, 2024
Thank you for your feedback, Henri. Our free shipping option is an estimated delivery time of 2-7 business days once shipped. We shipped your brace the day after it was ordered and it was delivered within the estimated time frame. Our Support Team can help you set up a faster delivery option next time at 888.235.8221.
John C.
The device works well but seems very overpriced. Similar ones are available on Amazon for around $37.
Response from BraceLabJul 15, 2024
Thank you for your feedback, John. Our braces are made from premium materials and manufactured in the Netherlands according to EU standards. Please reach out to our Support Team at 888.235.8221 to initiate a return.
Brittany B.
The wristable brace is in my opinion just okay. It’s not super comfortable, the strap hurts once it’s on for a bit. Also not convenient to wear at work with the plastic curved piece.
Response from BraceLabJun 27, 2024
Thank you Brittany for your review. I apologize that the WriStable didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Paula F.
Unfortunately, while the braces on both hands don't seem to last as long as I had hoped. Despite following care directions, the wrist brace only seems to last about 9 months before coming apart at the velcro seams.
Response from BraceLabJun 6, 2024
Thank you Paula for your review! We appreciate you sharing your feedback. Feel free to contact our support team if you are having issues with your braces.
Colleen S.
Did not work for me and the surgery that i had. Did not cover enough of my thumb joint for protection after my surgery.
Response from BraceLabJun 5, 2024
Thank you Colleen for your review. I apologize that the Push MetaGrip didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/