BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 63 reviews with 2 stars · Clear filters
loritotty
My brace does not fit at all and it’s really hard to get position right.
Response from BraceLabMay 7, 2024
Thank you for your feedback. If you would like to return your brace, feel free to reach out to [email protected] with your order information and we can get that process started for you!
JPBQ
Not comfortable at all. Very disappointed.
Response from BraceLabApr 11, 2024
We appreciate your feedback, and we are sorry to hear that your brace was uncomfortable. Feel free to reach out to [email protected] if you wish to return your brace.
Cece
Tgere is absolutely no support to wrist!
Response from BraceLabFeb 19, 2024
Thank you for your feedback, Cece. Please reach out to our Support Team at so we can troubleshoot your fit and maybe help you get a brace with a higher level of support at 888.235.8221.
Laura O.
Wasn't strong enough to prevent the pain of arthritis in my thumb muscle.
Response from BraceLabFeb 12, 2024
Thank you for your feedback, Laura. Please reach out to our Support Team at 888.235.8221 to troubleshoot your fit.
Gary H.
The measuring guide was difficult to follow and unfortunately I was unable to accurately establish my size. The brace that arrived was not close to fitting. Now I need to send it back and wait for the long process of shipping back and forth.
Response from BraceLabFeb 9, 2024
We sincerely apologize for the inconvenience caused by the difficulty in following our measuring guide. We understand your frustration and will ensure that your exchange is shipped promptly.
Aaron H.
The brace I purchased could be bigger, it’s only after using it for a while I determined this, so it can’t be returned
Response from BraceLabJan 8, 2024
Thank you for your feedback, Aaron. Please reach out to our Support Team to check your return eligibility at 888.235.8221.
Annelies M.
Quite painful to wear. No help for my issue.
Response from BraceLabDec 21, 2023
Thank you Annelies for your review. I apologize that your didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Sherry L Walker J.
Not sure they understand that something rock hard against a painful joint, well hurts. No better than the $100 ortho brace
Response from BraceLabAug 21, 2023
Thank you for your feedback Sherry. We understand that each person's needs are different and that our brace will not be the right option for everyone, but we hope you are able to find something that works better for you, and you are welcome to reach out to us at [email protected] with your order information so we can work on a return for you.