BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 319 reviews with 4 stars · Clear filters
Karen R.
Ordering was simple, except for the fact that if you made an error, left something blank, or didn't click update it just wouldn't place the order yet never tell you what was wrong. It took a while to figure out what I did wrong.
Response from BraceLabSep 22, 2022
Thank you Karen! We are sorry to hear that you had some trouble with the website, but feel free to reach out to us if you experience any issues in the future!
Barb
Fast shipping, easy to order. Unfortunately, the comfort of the thumb brace isn’t that great. The Velcro straps on the top of my hand is stiff and uncomfortable. This is not a reflection on the company - just the product. I wish there was a different type of brace that would be as effective in supporting my thumb.
Response from BraceLabSep 16, 2022
Thank you for your feedback. We invite you to reach out to our support team for further assistance regarding the comfort level you are experiencing!
Sarah R.
Good except I needed a right hand brace and was sent a left hand brace . Not sure how to go about exchanging this.
Response from BraceLabSep 8, 2022
Thank you for your review, Sarah. We wanted to look into this for you and did see that a Left brace was ordered. However, we do offer a 30-day free exchange policy, please contact our support team so we may assist you further!
Frank
The Brace Lab glove worked well. Unfortunately, it only was used for about two months, then lost or left somewhere. Plan to order another soon.
Response from BraceLabSep 7, 2022
Thank you for your review, Frank! We regret that you are unable to find your brace! Please reach out to our support team for any assistance in ordering!
Loretta
The MetaGrip Thumb brace fits well and makes my hand feel a little better. I gave it 4 stars because I think it is priced a little high.
Response from BraceLabSep 6, 2022
Loretta, thank you for your review. We will pass along your feedback to the appropriate party.
Julia H.
I had a difficult time trying to order the correct item. Once I had selected the item that I wanted it was quite difficult time trying to get to the payment part of the order. It took four times starting over to accomplish the payment screen.
Response from BraceLabSep 2, 2022
Thank you for your feedback. We regret hearing that our website was not working efficiently. If you have any future trouble, please reach out to our support team!
Opossum G.
I very happy with the brace so far. It is offering support where needed to help with arthritis and trigger thumb. I work with my hands all day and have found the brace to be pretty comfortable for several hours. Time will tell how much it helps. It has only been a few days.
Response from BraceLabSep 2, 2022
Thank you for your feedback and review! We are happy to hear that the MetaGrip has provided comfort!
Debra G.
My doctor recommended this product but it arrived too late to use. I would still recommend.
Response from BraceLabSep 2, 2022
Thank you for your review and recommendation!