BraceLabReviews of bracelab.com

4.73,636 reviews
Health Equipment
2609 Atlantic Avenue, Raleigh, North Carolina

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BraceLab

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About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BraceLab reviews

Showing 3,002 reviews with 5 stars · Clear filters

Sarah S.
Jul 28, 2022
Mistakenly ordered incorrect brace from…
Mistakenly ordered incorrect brace from Amazon. Returned, expecting correct one. Money was refunded from Amazon but I didn’t realize and kept waiting. Called Brace Lab directly, ordered from the nice person I spoke to and-tada 20.00 less! Win win
Response from BraceLabJul 28, 2022
Thank you for your feedback, Sarah. We are glad to hear that our Support Team was able to assist you and save you some money on our premium brace in the process. Best regards, BraceLab
Peggy
Jul 27, 2022
Accidentally order right size but wrong…
Accidentally order right size but wrong hand for the Push Metagrip. Called immediately and customer service was very helpful in cancelling the online order and reordering the correct item.
Response from BraceLabJul 28, 2022
Thank you Peggy! We are so glad to hear that you had a positive experience with our team and we hope you enjoy your brace! All the best, BraceLab Support
Nancy
Jul 26, 2022
Very professional
Very professional. Clear voice. Fast service.
Response from BraceLabJul 26, 2022
Greetings Nancy, Thank you for your wonderful review! We are sincerely delighted to hear that you had a great ordering experience with our Support team. Best Regards, BraceLab
Wendy T.
Jul 25, 2022
Brace a great stopgap for a painful problem!
I have seen a hand specialist for a few years for severe cmc arthritis in my right thumb joint. Yes, surgery was recommended and cortisone shots are no longer effective. What to do? I researched braces, watched the videos, and decided on the Push MetaGrip. What a difference it has made. I wear it 24/7, and though I will get that surgery at some point, at least until then I can get relief from the horrific pain AND can use my right hand again.
Response from BraceLabJul 26, 2022
Greetings Wendy, Thank you for your wonderful, detailed review of the Push MetaGrip Brace. We are sincerely delighted to hear that the MetaGrip Brace is working well for you in helping to relieve your arthritic pain. Best Regards, BraceLab
Judy C.
Jul 25, 2022
The cmc joint brace let’s me work…
The cmc joint brace let’s me work without thinking about the arthritis pain in my right hand. So far, holding off surgery!
Response from BraceLabJul 26, 2022
Thank you Judy! We are so glad to hear that your brace is working well and that is has helped you hold off on surgery! Sincerely, BraceLab Support
Walt J.
Jul 23, 2022
Quick and efficient
Quick and efficient. Easy measuring guide.
Response from BraceLabJul 25, 2022
Thank you for your feedback, Walt! We are glad to hear the ordering process was efficient for you and our measuring resources were of help to you. If you need any assistance once you receive your brace you can reach our Support Team at 888.235.8221 or [email protected]. Best Regards, BraceLab
Kamla U.
Jul 23, 2022
Very helpful video describing sizing
Very helpful video describing sizing
Response from BraceLabJul 25, 2022
Thank you for your feedback, Kamla. We are glad our video resources were able to assist you. If you ever need more in depth or specific help, you can reach our Support Team at 888.235.8221 or [email protected]. Best Regards, BraceLab
K. K.
Jul 22, 2022
Easy to order
Easy to order, and I appreciate the free shipping!
Response from BraceLabJul 25, 2022
Greetings, Thank you for your wonderful review! We are happy to hear that you had a great ordering experience with us and that shipping was fast and efficient! Best Regards, BraceLab

BraceLabReviews of bracelab.com

About BraceLab

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BraceLabReviews of bracelab.com

BraceLab reviews

Mistakenly ordered incorrect brace from…

Accidentally order right size but wrong…

Very professional

Brace a great stopgap for a painful problem!

The cmc joint brace let’s me work…

Quick and efficient

Very helpful video describing sizing

Easy to order

About BraceLab

About these reviews

More in Health Equipment, North Carolina

Aeroflow Urology

Aeroflow Breastpumps

Sell CGM

CandidPro

BraceLab reviews

Mistakenly ordered incorrect brace from…

Accidentally order right size but wrong…

Very professional

Brace a great stopgap for a painful problem!

The cmc joint brace let’s me work…

Quick and efficient

Very helpful video describing sizing

Easy to order