BraceLabReviews of bracelab.com

4.73,636 reviews
Health Equipment
2609 Atlantic Avenue, Raleigh, North Carolina

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BraceLab

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About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BraceLab reviews

Showing 319 reviews with 4 stars · Clear filters

Jim B.
Nov 16, 2022
I tried ordering on line yesterday
I tried ordering on line yesterday. All information was filled in and when I pressed PLACE ORDER after the buffering ceased...nothing happened. My order didn't go through. Tried twice with same results. Today, Troy called me. I placed my order through his direction. A confirmation email was received. Thank you.
Response from BraceLabNov 17, 2022
Thank you for your review! We regret you were experiencing difficulties while checking out. We are delighted to hear that Troy was able to help!
Pema M.
Nov 15, 2022
great hand wear
it is very good and helpful for my hand. It supports when i do any physical activities.
Response from BraceLabNov 15, 2022
Thank you for your review, we are happy to hear this!
Laurie R.
Oct 20, 2022
Easy to follow web site
Easy to follow web site Easy to follow forms Wish you filed insurance claims; sometimes paying out of pocket and waiting for reimbursement leads to not ordering from you.
Response from BraceLabOct 26, 2022
Thank you for your feedback! We are just a medical supplier, not a provider. Therefore, we are unable to take any insurance. We apologize for any inconvenience we may have caused.
Robert B.
Oct 19, 2022
I wish there was another size category
I wish there was another size category. Four sizes might have given a range of sizes that would be helpful for fit. Size 2 fits but is somewhat tight
Response from BraceLabOct 26, 2022
Thank you Robert for your feedback! We are glad to see that the brace is working well for you. If you have any concerns with the brace, feel free to reach out to our support team!
Amy F.
Oct 14, 2022
It took me a little while to get used…
It took me a little while to get used to and decide if it was helping. I have had for two weeks now and I do feel wearing it at night is beginning to help.
Response from BraceLabOct 14, 2022
Thank you for your review! We are happy to hear that the MetaGrip is helping you during the night.
Tad P.
Oct 12, 2022
Website a bit confusing--put in all…
Website a bit confusing--put in all information but first time did not have the purchase finish though I thought I was done. Chat function clarified that there was no order in progress.
Response from BraceLabOct 12, 2022
Thank you for your review! We regret to hear about the trouble you had on our website. If you experience any further trouble, please contact our support team for assistance.
Dallas S.
Oct 9, 2022
The return policy is pretty weak but…
The return policy is pretty weak but the buying experience was easy
Response from BraceLabOct 10, 2022
BraceLab offers free returns and exchanges within 30 days of purchase. We invite you to contact us directly if you are outside the 30 day window.
Connie R.
Sep 24, 2022
The company was excellent to deal with
The company was excellent to deal with. Unfortunately, the brace I ordered was uncomfortable so I had to return it. s
Response from BraceLabSep 26, 2022
Thank you for your review and feedback! We wish you all the best in finding a brace that will meet your comfort level.

BraceLabReviews of bracelab.com

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BraceLabReviews of bracelab.com

BraceLab reviews

I tried ordering on line yesterday

great hand wear

Easy to follow web site

I wish there was another size category

It took me a little while to get used…

Website a bit confusing--put in all…

The return policy is pretty weak but…

The company was excellent to deal with

About BraceLab

About these reviews

More in Health Equipment, North Carolina

Aeroflow Urology

Aeroflow Breastpumps

Sell CGM

CandidPro

BraceLab reviews

I tried ordering on line yesterday

great hand wear

Easy to follow web site

I wish there was another size category

It took me a little while to get used…

Website a bit confusing--put in all…

The return policy is pretty weak but…

The company was excellent to deal with