BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 63 reviews with 2 stars · Clear filters
Katherine M.
The hand brace actually made the pain I am experiencing in my left hand worse than before. $50 down the drain. I haven’t used your leg brace yet, but, I’m sure it will be fine, I’ve used one like it before.
Response from BraceLabMay 20, 2025
Katherine, we appreciate your feedback and are sorry to hear that the hand brace worsened your pain. BraceLab offers a 30-day return policy, you’re welcome to return the brace within that period.
mary
Don’t think this brace actually provided any more relief than the ones you can purchase at the drugstore. Need to decide if I should return it.
Response from BraceLabMay 20, 2025
We regret to hear that the brace may not have provided the relief you expected. We appreciate your feedback.
Anni L.
Much longer delivery time than expected. Braces are extremely uncomfortable and can only be worn while sleeping. Impossible to wear while using hands for ANYTHING. They are far too stiff and abrasive.
Response from BraceLabApr 28, 2025
Thank you for taking the time to review. We are sorry to hear you experienced pain while wearing the brace. We are also sorry to hear delivery took a long time. Please note that we ship within one business day and the order was placed on a Friday afternoon. Feel free to contact our support team directly and we'd be happy to initiate a return for refund.
E J P.
$100 for such a simple device is really sad. I need one for my right hand as well, but will not buy one.
Response from BraceLabApr 1, 2025
We understand your disappointment with the price. We strive to provide high-quality products, and we value your feedback. We appreciate you considering our product and hope you'll reconsider in the future.
RWL
Sharp edge on inside of thumb hole makes it difficult to wear due to pain.
Response from BraceLabMar 13, 2025
We understand your concern about the sharp edge on the inside of the thumb hole. We appreciate you bringing this to our attention. We strive to provide comfortable and safe products for our customers. We appreciate your feedback and would be more than happy to assist you with the fit of the brace.
Pamela C.
Very uncomfortable
Response from BraceLabFeb 27, 2025
Hi Pamela, We are sorry to hear that you are experiencing discomfort with our products. Please let us know how we can assist you with making your experience satisfactory.
Nicholas D.
Very uncomfortable
Response from BraceLabFeb 3, 2025
Hi Nicholas, we are sorry you're experiencing discomfort with your brace; please reach out to us for possible solutions or to request a return or exchange per our policy.
linda H.
I measured according to your directions but it was too tight around my thumb. I did much better with an over the counter wrist /thumb brace
Response from BraceLabJan 2, 2025
We appreciate you taking the time to share your experience. We understand and that is why BraceLab offers 30 day free returns. Please contact our support team and we will be happy to start the process for you!