BraceLabReviews of bracelab.com

Response from BraceLabOct 13, 2025

We regret that the received ankle brace was not the expected size. We’re sorry it did not fit and that your experience with the promotional offer was unsatisfactory. However, we haven’t been able to locate any records of speaking with you regarding your order.

Response from BraceLabOct 13, 2025

We appreciate your feedback and are sorry the fit was not right. You may request a return by contacting our support team at 888-235-8221.

Response from BraceLabOct 13, 2025

We appreciate your feedback and are sorry our Good Morning America return policy made it difficult to return your item. We'll review your comments as we improve our customer experience. Please contact our support team if we can do anything to help you further.

Response from BraceLabOct 13, 2025

We regret that you were unpleasantly surprised by the import fee. We'll review how this is communicated to avoid this issue in the future. Thanks for taking the time to share your feedback and we hope you were still pleased with the brace you purchased.

Response from BraceLabOct 1, 2025

We’re sorry your claim wasn’t covered. Some customers are able to get coverage, but we cannot guarantee it. We appreciate your feedback.

Response from BraceLabSep 22, 2025

Thank you for your feedback. We’re sorry to hear the brace wasn’t effective for you. You’re welcome to return it, and our team will be happy to assist.

Response from BraceLabSep 22, 2025

Thank you for your feedback. We’re sorry to hear the fit wasn’t right for you, but we’re glad to see you were able to take advantage of our return policy.

Response from BraceLabAug 29, 2025

We appreciate you sharing your experience. We're sorry to hear that the wrist support didn't meet your needs after your wrist fracture. Please note BraceLab does offer 30 day free returns.