BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
Showing 319 reviews with 4 stars · Clear filters
Laura
I knew I wanted this brace -- recommended by my OT. It would have taken less time if I had not had to dig to find out that returning shipping if the size is wrong is free. Comparing Amazon or direct from BraceLab, it was less to buy direct and I think will be quicker, too.
Dennis B.
Confusing as to when/how free shipping was to be applied.
Response from BraceLabMar 31, 2023
Thank you for your feedback Dennis. We apologize for any confusion, and we are working on a solution to avoid any misunderstandings in the future! If you find that you have been incorrectly charged for shipping, please forward your order details to [email protected] and we will correct this for you.
Jill
The delivery was fairly quick and the product meets my expectation.
Response from BraceLabMar 29, 2023
Thank you for your feedback, Jill. We are glad to be your partners in embracing your functional freedom.
Te V.
the service was quick. i am keeping the splint as OT said it would provide the appropriate support. however, i was disappointed the splint did not provide the type of relief i was seeking. the OT did acknowledge that it can pinch the thumb. i had hoped i would be able to use this splint for shifting gears on twist style handle bars but it does not fit well over full gloves worn for warmth or fingersless gloves for sweat. that and the pinching made it less than ideal for me.
Response from BraceLabMar 29, 2023
Thank you for your feedback, Te. Crossing the straps on the back of the hand will adjust the pressure a bit on your thumb and you may find that more comfortable. You may also find it easier to wear gloves over the brace, we have received feedback it can be more comfortable to size up in gloves if that feels too tight.
Margaret J.
Easy to follow videos and easy ordering
Response from BraceLabMar 28, 2023
Thank you for your review Margaret!
Jan Q.
Had to make a contact then refresh page because the cart did not work
Response from BraceLabMar 28, 2023
Thanks for the feedback Jan! Don't hesitate to reach out to our support team if you continue to have issues on our website!
Brenda K.
My exchange for a larger size went very well. I like the brace.
Response from BraceLabMar 27, 2023
Thank you for your feedback, Brenda. We are glad our team was able to assist you in finding the best fit for you.
Elaine K.
I really like the slimming design and ability to wear closer to my size shoes. But wish it had a little more instep support to keep my foot from rolling inwards. Do love the comfort and easy to put my shoes on.
Response from BraceLabMar 27, 2023
Thank you for your feedback, Elaine. You can wear our AFO with insoles to help with arch support and ankle rolling. The insole would be placed in between your foot and the foot plate of the AFO. If you have any additional questions Our Support Team is able to assist you at 888-235-8221.